Front Desk Receptionist/ Clinical Assistant

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Refresh Group Pte Ltd Full time

Job Benefits and Highlight:

  • Multiple working location available (SS2, One Utama, Sunway Pyramid)
  • Friendly and comfortable working environment
  • Attractive salary and commission package
  • Yearly increment
  • Yearly Bonus
  • Career advancement opportunities
  • Medical Benefit
  • Additional Incentive
  • Managing incoming calls courteously and assist in appointment scheduling.
  • Provide exceptional customer service by addressing patients' inquiries, concerns and requests promptly and professionally.
  • Assist TCM physicians in treatment handling and herbs dispensing
  • Assist with various admistrative tasks such as system key in, filing and record maintaining.
  • Keep the reception area, lobby and treatment rooms tidy and presentable.
  • Stock taking and ordering to maintain optimal stock level
  • Offer suitable treatment package recommendation to patients

Job requirements:

  • SPM or equivalent education background
  • Polite and friendly
  • Proficient in using computer
  • Good communication and interpersonal skills
  • Strong attention to detail and accuracy
  • Positive attitude and willingness to assist others.
  • Willing to work on weekend or public holiday

职位福利和亮点::

- 多个工作地点可选(SS2,One Utama,Sunway Pyramid, Aeon Maluri)
- 友好舒适的工作环境
- 优厚薪资和佣金计划
- 年度加薪制
- 年度奖金
- 良好职业晋升机会
- 医疗福利
- 额外奖励

职位描述::

- 礼貌地接听电话,并协助预约安排。
- 提供卓越的客户服务,迅速和专业地解答患者的疑问、关切和请求
- 协助中医师处理治疗和配药。
- 协助进行各种行政工作,如系统输入、文件归档和记录维护。
- 保持前台区域、大厅和治疗室的整洁和体面。
- 进行库存盘点和订单,以保持最佳库存水平。
- 向患者推荐适合的治疗方案。

职位要求::

  • SPM或同等教育背景
- 礼貌友好
- 熟练使用电脑操作
- 良好的沟通和人际交往能力
- 注意细节和准确性
- 积极乐观,愿意帮助他人
- 愿意在周末或公共假日工作

Salary:
RM2, RM3,800.00 per month

Benefits:

  • Professional development

Supplemental pay types:

  • Commission pay
  • Performance bonus
  • Yearly bonus

Experience:

  • Customer service: 1 year (preferred)

Language:

  • English (preferred)
  • Mandarin (required)


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