Supervisor, Customer Service

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Statements in this Job Description are intended to reflect, in general, the duties and responsibilities of theposition, but they are not to be interpreted as totally inclusive. Cigna is an equal opportunity employer.POSITION :Customer Service SupervisorREPORTING TO :Customer Service Senior SupervisorJOB PURPOSEManages the daily activities of a team of...

Customer Service Supervisor: Remote Eligible: Hybrid Onsite Location(s): Kuala Lumpur, MYAdditional Locations: N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling...

Become a product expert that help customers for best solution. Delivery High End customer service to clients Should be active on Social media so could understand the customer's concern.Requirements: Basic understanding of PC & mobile device troubleshooting 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred....

Service SupervisorTuktuk CateringResponsibilities:The Service Supervisor oversees all aspects of a banquet or event, including set-up, food presentation, serving, and clean up while focusing on detail and quality presentation and customer service. Service supervisors are also responsible for training and coaching of the banquet staff. Minimum one year work...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Responsibilities: Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure high...

Job Title: Customer Service Manager - Automotive IndustryLocation: MalaysiaKey Responsibilities: Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance indicators...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

Job Description: Manage customer service team & ensure they comply to company policies & SOP. Assist Manager in training customer service staff to deliver effective customer service. Ensuring the entire facility is kept neat, clean, safe and fully operational at all time. Open and/or close the facility in accordance with the established procedures &...

Job descriptionDUTIES AND RESPONSIBILITIES:Position Summary:Primary Job Functions: Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep the customer's privacy and protect customer information Meet personal/team...

Listen to customer concerns, answer customer questions and provide information about products and services on E-commerce platform. Update necessary information on system. Other adhoc tasks assigned by supervisors. Keep management informed on issues and problems Prepare monthly/annual results and performance reports Create a detailed plan of the way in which...

Job Descriptions: Onestop solution to the needs of corporate customers (including product APP use and console use), providing corporate customers with a full set of consulting and aftersales service. Share information with colleagues or supervisors to accumulate knowledge and provide basis for process improvement. Provide complete and accurate solutions and...

Customer Service Rep (Aviation) B.Melayu + Englishesponsibilities;Identify customers' needs, clarify information, research every issue and provide solutions and/or alternativesBuild sustainable relationships and engage customers by taking the extra mileKeep the customer's privacy and protect customer informationMeet personal/team qualitative and quantitative...

Key Responsibilities: Provide accurate information to resolve issues that arise. Execute timely reports and analysis on Contact Center (CC) Operations. Adhere to Quality Assurance standards. Follow the duty roster set by the Supervisor. Attend regular customer service training, telephone etiquettes, and briefings. Assist in the preparation of other processes...

About KKdayKKday is accelerating the world's transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers' needs.KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities around the...

Job Title: Japanese Speaking Customer Service RepresentativeJob Summary:Key Responsibilities: Actively listen to customers, understand their concerns, and provide clear and accurate information to resolve issues effectively Follow standard operating procedures and troubleshoot basic technical problems related to products or services Maintain uptodate...

Position: GUEST SERVICES SUPERVISOR (Full time #538665)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaSummaryThe Guest Services Supervisor is responsible for the supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy...

Role & Responsibilities: Take call and provide accurate answer to customer queries. Delivery excellent customer support & services and offering patient assistance at all times. Respond to customer's inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses). Deliver customers support & services...

Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives. Build sustainable relationships and engage customers by taking the extra mile Keep the customer's privacy and protect customer information. Meet personal/team qualitative and quantitative targets. Handle simple to difficult inquiries in a given...