E-commerce Officer

2 weeks ago


Pelabuhan Klang, Selangor, Malaysia SANASINI TEKNOLOGI SDN BHD Full time

Responsibilities:

-
Product Descriptions:

  • Create and update detailed and compelling product descriptions for all items in the online store.
  • Ensure product information is accurate, informative, and aligns with the brand's messaging.
-
Price Management:

  • Monitor and update product prices based on promotions, discounts, and pricing strategies.
  • Coordinate with relevant departments to ensure accurate pricing information on the website.
-
Customer Communication:

  • Respond promptly to customer inquiries via live chat and other channels.
  • Provide exceptional customer service by addressing concerns, resolving issues, and maintaining a positive customer experience.
-
Order Processing Coordination:

  • Collaborate with the order processing team to ensure timely and accurate order fulfillment.
-
Content Management:

  • Upload and manage product images, videos, and multimedia content on the Ecommerce website.
  • Ensure the overall content on the website is visually appealing and aligns with the brand.
-
Performance Analysis:

  • Analyze website metrics, sales data, and customer feedback to identify areas for improvement.
  • Implement strategies to enhance the overall performance of the online store.
-
Promotions and Marketing Support:

  • Assist in executing marketing campaigns, promotions, and sales events on the website.
  • Highlight relevant product information to support marketing initiatives.
-
Compliance and Security:

  • Stay informed about ecommerce regulations, data protection, and online security measures.
  • Ensure the online store complies with industry standards and legal requirements.

Salary:
RM2, RM3,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift

Supplemental pay types:

  • Attendance bonus
  • Commission pay
  • Overtime pay
  • Performance bonus

Language:

  • English (required)

Ability to Commute:

  • Port Klang (required)
Expected Start Date: 03/15/2024
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