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Digital Lead Qualifier

4 months ago


Kuala Lumpur, Kuala Lumpur, Malaysia DHL Full time

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.**Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide.

Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist

YOUR TASK

LeadQualification Process Deployment

  • Execute call strategiesprovided by Digital Sales Manager / Telemarketing Manager
  • Use communications skills to identify decisionmakers for Express shipping and gain access to them
  • Combine sales skills with DHL product/service knowledge and convert the maximum possible suspect leads into prospects/identify rankup potential during requalification
  • Continually develop knowledge of DHL's services and general commercial awareness in order to provide the best possible standard of customer service and maximise the department's contribution to the sales function

Customer Information Maintenance & Reporting

  • Ensure that customer information is maintained accurately on the customer database
  • Clean lead lists and Multichannel data with captured information

YOUR PROFILE

  • Bachelor Degree student
  • Final year student
  • Minimum CGPA 3.00 and above

OUR OFFER

  • Strong career support in a international environment
  • Great culture and colleagues