Facilities Coordinator

2 weeks ago

George Town, Penang, Malaysia JLL Full time
JLL supports the Whole You, personally and professionally.

Single Point of Contact (SPOC) for the Client and will be responsible for:
Ensuring a high level of client satisfaction, establishing and managing the service delivery team, delivering key initiatives as well as ensuring consistency in processes, systems, and reporting
Ensuring the efficient and consistent operation of all facility activities to meet contractual obligations with respect to the scope of the work portfolio of the client throughout
Achieving the client's outsourcing objectives of cost savings, high quality, consistency, and risk management

Manage Site Operations

Assist in the implementation of Industry Best Practice operations
Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
Seek ways to constantly reduce costs and improve operational standards
Maintain premises in neat and good working condition at all times
Provide FM support for meeting room bookings where required
Coordinate with pantry staff to ensure that pantry and vending machine items are always in stock

Vendor Management

Manage multiple vendors including hard and soft skills to deliver services on time and within budget
Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as JLL procurement best practices
Be responsible for the achievement of the key performance indicators, service levels, and other measures as contracted
Implement and manage the change control process

Finance, Budget and Admin Management

Work with Facilities Manager & Finance to track spending, vendor cost and plan of finance budgets.
Ensure timely submission of finance report / billing
Track, collate and submit of vendor cost and invoices for reporting
Source and prepare quote for submission to client
Provide administrative support to the team as required

Project Management

Collate and evaluate of submitted vendor quotations, consolidate and prepare and submission of formal quotation to manager as per specification and requirement
Conduct of project meetings; provide progressive updates of project to the manager and client
Submission of project progress & completion reports, prepare and process of project claims and invoicing

HSSE Management (Health, Safety, Security & Environment)

Perform site inspection regularly and conduct periodic safety site-walks
Assist in carrying out safety procedures when needed
Ensure that all work carried out on site by vendors comply with the required permitting processes (e.g. permit to work, MSRA, etc.) and safety requirements
Conduct toolbox, LFI sharing
Complete PTW training and assessment.
Particiapate in incident investgation

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

  • We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.


Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.


Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.

And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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