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Ombudsman

3 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia Ombudsman for Financial Services Full time

OMBUDSMAN

Job description

  • To address and adjudicate disputes impartially in alignment with the established Terms of Reference of the Ombudsman For Financial Services.
  • To manage a team of Case Managers.

Qualification and Competence

  • A degree in Law. Possessing a Diploma in Arbitration or judicial experience would provide an additional edge.
  • A comprehensive understanding of financial services and/or capital markets.
  • At least five years of experience in conflict management, mediation or related fields.
  • An accreditation from the Malaysian Mediation Centre (MMC) would be an added advantage.
  • Robust interpersonal, communication, and analytical abilities.
  • Proficient management and leadership aptitude.

Remuneration
Salary is negotiable.

Benefits

  • Group Hospitalisation Scheme
  • Group Personal Accident
  • Medical Benefits

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)
Application Deadline: 09/15/2023