Manager, Chargeback

Manager, Chargeback & Dispute Management **If you are looking to excel and make a difference, take a closer look at us...** **Key Responsibilities**: - Process, analyze & conduct investigation on transaction disputes and ensure all transactions are performed within the stipulated time frame as specified in Visa and MasterCard's regulations to minimize...

Are you a talented and driven problem solver who would like to join our team in Kuala Lumpur? Someone with a startup mentality, who is capable of integrating into a multicultural team? SOCAR aims to change the way people in South East Asia move around by becoming the biggest car-sharing platform in South East Asia. We are currently the biggest player in...

If you are looking to excel and make a difference, take a closer look at us This is a 1 Year Contract position in Group Technology & Operations and to work in a team to support the Card Operations team in attending to all issuing related disputes from Cardholders to meet performance standard set based on Chargeback rules governed by Visa Card International...

DepartmentOperations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

**About our client**: Our client is a world-renowned fintech company with strong presence in APAC and the rest of the world. **Responsibilities**: 1. Responsible for the interactive operation of chargeback information and funds between the card scheme and the acquirer, or between the acquirer and the merchant, manage the risk of chargeback, discover...

**Key Responsibilities**: - Team Leadership - Supervise and mentor a small team, fostering a collaborative and high-performance work environment. - Meeting Deadlines - Manage and prioritize tasks to meet strict deadlines, ensuring timely resolution of recoveries and chargebacks. - Attention to Detail - Demonstrate a meticulous approach to work, meticulously...

Job Title: Operations Manager Location: Kelana Jaya, Selangor Language: English, Bahasa/Chinese Overview: **Responsibilities**: - Oversee and manage daily operations to ensure smooth functioning of the organization. - Develop and implement operational strategies to improve efficiency and productivity. - Coordinate with department heads to align...

**Role**:Analytics Manager **Timings**:Rotational Shifts (Permanent) **Industry**:Internet / Ecommerce **Work Mode**:Work from office **Functional Area**:Analytics & Business Intelligence Key Skills: Accounts Management Payment processing Knowledge of MS Office - Excel, PowerPoint, Word Good analytical skills Strong English Communication Skills - Local...

Are you wanting to put your exceptional Team Leadership qualities, superior attention to detail skills and first-class communication abilities to work? Do you love working in a fast paced, vibrant, and energetic environment? Ezypay is a multi-award winning FinTech company established in 1996, specialising in the provision of subscription and recurring...

**Role**:Risk & Compliance **Timings**:Rotational Shifts (Permanent) **Industry**:Accounting / Finance **Work Mode**:Work from office **Functional Area**:Accounting / Tax / Company Secretary / Audit Key Skills: Analysis Risk Management Assessment of Risk Vendor Risk Analyst risk management, risk analyst skills Risk And Compliance.Risk Assessment - Job...

**ROLE: Team Lead CS - Native Japanese speaker** ❇ Location: Bangkok, Thailand ❇HC: 6 ❇Joining: ASAP ❇Budget: 80,000 - 95,000 THB (No Language Allowance) ❇Education: Bachelor's degree must ❇ Shift: 24x7 Rotational Shift ❇Requirement: *BPO, CS + TL Experience is required **Responsibilities**: - Ability to Deep Dive on completed...

Handle customer disputes and conduct comprehensive investigations using various tools. Accountable for each research/investigation outcome is documented and store in the designated location. - Investigate each chargeback/fraud claim by customer, and provide analysis of loss trends. Detect fraud by analyzing customers’ trading and behavioural patterns and...

**We Are** YouTrip is at the forefront of Asia's financial revolution, defining the future of digital finance with its leading multi-currency payment platform. Launched in 2018, YouTrip has swiftly ascended as a powerhouse, orchestrating billions in transactions annually and securing the trust of millions. With innovative solutions like YouTrip for...

**Key Responsibilities**: - Develop and implement a robust inventory management system to ensure efficient stock levels and minimize shortages. - Organize and schedule pickups from suppliers, ensuring timely and cost-effective procurement. - Conduct research on potential vendors, troubleshoot issues, negotiate favorable terms, and manage supplier...

We are seeking a dedicated and experienced professional to join our dynamic IT team in the role of IT Admin, Reporting, and Planning Lead. This position is instrumental in overseeing IT administrative functions, optimizing reporting processes, and contributing to strategic planning initiatives. Key Responsibilities: - Conscientiously manage vendor...

**Role**:Fraud Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Analysis Risk Management Assessment of Risk Risk and Complaince risk management, Risk Functions - **Minimum Skills to Hire**: **Preferred Requirements** -...

**Role**:Risk & Compliance **Timings**:Rotational Shifts (Permanent) **Industry**:Accounting / Finance **Work Mode**:Work from office **Functional Area**:Accounting / Tax / Company Secretary / Audit Key Skills: risk analyst skills - **Minimum Qualifications**: 1-3 years of experience in fraud manual review, including the examination of user appeal...

**Role**:Operations Manager **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Trend Analysis Business research - Local Malaysian English Fluent Location: PJ **Salary**: 3.3k MYR - 4.5 k MYR Rotational shifts Minimum Skills to...

**About our client**: Our client is a world-renowned fintech company with strong presence in APAC and the rest of the world. **Responsibilities**: - Daily responsibilities on entities wise transactional and account level reconciliation on banks and acquirers, investigate and resolve on settlement discrepancies, working closely with customer service on case...

Managing and developing the reconciliation team - Review daily outages for all countries and ensure appropriate actions have been taken - Review, support and monitor the chargeback process - Review monthly, year to date, and annual summary of reconciliation for all countries - Identify problems and develop solutions for areas in connection with...