Customer Care Administrator
1 week ago
- Petaling Jaya**
Salary: Up to RM4000
8:30 am until 6:00 pm
Job Responsibilities:
- 1.Salesforce CRM System
b. Patient record data entry/update
c. Appointment booking/scheduling
d. Check in/out patient
- Salesforce POS System
b. Stock updates/data-entry
c. Reporting updates/data-entry
- Attend to patients' administrative needs/requests/follow-ups
- Manage patient complaints.
- Sales transactions ie. Cashier.
- Daily settlement & reconciliation of sales.
- Stock management - stationeries, drugs, office needs.
- Filing system management - patient files & other general admin files.
- Preparation of patient files for next day appointment.
- Statistics and Reports.
- Arrangement for dispatch/collection.
- Liaise with suppliers/vendors/contractors.
- Other general office administration
Qualifications:
- Able to speaks in Mandarin, English and BM
- Degree/Diploma in any discipline
- 23 years customer service experience
Job Types:
Full-time, Permanent, Fresh graduate
Pay:
RM2, RM4,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (preferred)
Experience:
- Customer service: 1 year (preferred)
Willingness to travel:
- 100% (preferred)
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