Customer Care Administrator

1 week ago


Subang Jaya, Selangor, Malaysia Trinity workforce Solution Full time
**Customer Care Administrator

  • Petaling Jaya**
    Salary: Up to RM4000
Monday - Sunday (2 days rotating)

8:30 am until 6:00 pm

Job Responsibilities:

  • 1.Salesforce CRM System
a. Patient registration
b. Patient record data entry/update
c. Appointment booking/scheduling
d. Check in/out patient

  • Salesforce POS System
a. Issuing of receipts
b. Stock updates/data-entry
c. Reporting updates/data-entry

  • Attend to patients' administrative needs/requests/follow-ups
  • Manage patient complaints.
  • Sales transactions ie. Cashier.
  • Daily settlement & reconciliation of sales.
  • Stock management - stationeries, drugs, office needs.
  • Filing system management - patient files & other general admin files.
  • Preparation of patient files for next day appointment.
  • Statistics and Reports.
  • Arrangement for dispatch/collection.
  • Liaise with suppliers/vendors/contractors.
  • Other general office administration

Qualifications:

  • Able to speaks in Mandarin, English and BM
  • Degree/Diploma in any discipline
  • 23 years customer service experience

Job Types:
Full-time, Permanent, Fresh graduate

Pay:
RM2, RM4,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Petaling Jaya: Reliably commute or planning to relocate before starting work (preferred)

Experience:

  • Customer service: 1 year (preferred)

Willingness to travel:

  • 100% (preferred)


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