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Customer Care Administrator

3 months ago


Subang Jaya, Selangor, Malaysia Trinity Workforce Solution Sdn Bhd Full time
**Job Responsibilities:
- **
1.Salesforce CRM System

  • Patient registration
  • Patient record data entry/update
  • Appointment booking/scheduling
  • Check in/out patient

2.Salesforce POS System

  • Issuing of receipts
  • Stock updates/dataentry
  • Reporting updates/dataentry
  • Attend to patients' administrative needs/requests/follow-ups
  • Manage patient complaints.
  • Sales transactions ie. Cashier.
  • Daily settlement & reconciliation of sales.
  • Stock management - stationeries, drugs, office needs.
  • Filing system management - patient files & other general admin files.
  • Preparation of patient files for next day appointment.
  • Statistics and Reports.
  • Arrangement for dispatch/collection.
  • Liaise with suppliers/vendors/contractors.
  • Other general office administration.
**Other Roles and Responsibilities:
- *
  • Counter
  • Opto Assistant
  • Doctor Assistant
  • Surgery Coordinator
  • OT Assistant
**Qualifications:
- *
  • Able to speaks in Mandarin, English and BM
  • Degree/Diploma in any discipline
  • 23 years customer service experience

Job Types:
Full-time, Permanent, Fresh graduate

Pay:
RM2, RM4,000.00 per month

Benefits:

  • Professional development

Schedule:

  • Monday to Friday

Application Question(s):

  • Do you have any experience in Customer Services before?
  • How many years you have experience as Customer Service?