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Customer Care Administrator
3 months ago
- **
1.Salesforce CRM System
- Patient registration
- Patient record data entry/update
- Appointment booking/scheduling
- Check in/out patient
2.Salesforce POS System
- Issuing of receipts
- Stock updates/dataentry
- Reporting updates/dataentry
- Attend to patients' administrative needs/requests/follow-ups
- Manage patient complaints.
- Sales transactions ie. Cashier.
- Daily settlement & reconciliation of sales.
- Stock management - stationeries, drugs, office needs.
- Filing system management - patient files & other general admin files.
- Preparation of patient files for next day appointment.
- Statistics and Reports.
- Arrangement for dispatch/collection.
- Liaise with suppliers/vendors/contractors.
- Other general office administration.
- *
- Counter
- Opto Assistant
- Doctor Assistant
- Surgery Coordinator
- OT Assistant
- *
- Able to speaks in Mandarin, English and BM
- Degree/Diploma in any discipline
- 23 years customer service experience
Job Types:
Full-time, Permanent, Fresh graduate
Pay:
RM2, RM4,000.00 per month
Benefits:
- Professional development
Schedule:
- Monday to Friday
Application Question(s):
- Do you have any experience in Customer Services before?
- How many years you have experience as Customer Service?