Customer Care Administrator Frontline

1 week ago


Subang Jaya, Selangor, Malaysia Trinity Workforce Solution Sdn Bhd Full time

Title:
Customer Care Administrator (Frontline)

Duration:
Permanent position


Location:
Petaling Jaya / Kepong
, Malaysia
Working days: 5 days working and 2 days off Working

Schedule:
Mon - Sat (8:30a.m - 6p.m) Sun (10a.m - 5p.m)

JOB DESCRIPTION:

  • Salesforce CRM System
a. Patient registration

b. Patient record data entry/update

c. Appointment booking/scheduling

d. Check in/out patient

  • Salesforce POS System
a. Issuing of receipts

b. Stock updates/data-entry

c. Reporting updates/data-entry

  • Attend to patients' administrative needs/requests/follow-ups
  • Manage patient complaints.
  • Sales transactions ie. Cashier.
  • Daily settlement & reconciliation of sales.
  • Stock management - stationeries, drugs, office needs.
  • Filing system management - patient files & other general admin files.
  • Preparation of patient files for next day appointment.
  • Statistics and Reports.
  • Arrangement for dispatch/collection.
  • Liaise with suppliers/vendors/contractors.
  • Other general office administration.
**Other Roles and Responsibilities:
- *
  • Counter
  • Opto Assistant
  • Doctor Assistant
  • Surgery Coordinator
  • OT Assistant
**Qualifications:
- *
  • Able to speaks in Mandarin, English and BM
  • Degree/Diploma in any discipline
  • 23 years customer service experience

Required Details:

  • Full Name (As in IC/Passport):
  • Total years of experience:
  • Relevant years of experience as
    Call Center Consultant (frontline):
  • Current/Previous Salary+ additional benefits:
  • Min Expected Salary:
  • Passport Number/IC number:
  • Reason for change(last 3 or 4 companies):
  • Nature of Job (Contract /Permanent):
  • If contract, please Specify End date:
  • Date of Birth:
  • Age:
  • Availability (Date able to commence):
  • Notice period(official):
  • Nationality:
  • Marital Status / No of kids:
  • Languages Known:
  • Do you have any other offer letter or Final round of Interview going:

Looking forward for your reply soon.

Thanks and Regards

Bhavani Jagannadha

Job Type:
Permanent

Pay:
RM2, RM3,000.00 per month

Benefits:

  • Health insurance

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus


  • Subang Jaya, Selangor, Malaysia Trinity workforce Solution Full time

    **Customer Care Administrator Petaling Jaya**Salary: Up to RM4000Monday - Sunday (2 days rotating)8:30 am until 6:00 pmJob Responsibilities: 1.Salesforce CRM Systema. Patient registrationb. Patient record data entry/updatec. Appointment booking/schedulingd. Check in/out patientSalesforce POS Systema. Issuing of receiptsb. Stock updates/data-entryc. Reporting...


  • Subang Jaya, Selangor, Malaysia Trinity Workforce Solution Sdn Bhd Full time

    **Job Responsibilities: - **1.Salesforce CRM System Patient registration Patient record data entry/update Appointment booking/scheduling Check in/out patient2.Salesforce POS System Issuing of receipts Stock updates/dataentry Reporting updates/dataentryAttend to patients' administrative needs/requests/follow-upsManage patient complaints.Sales transactions ie....


  • Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full time

    Degree/Diploma in any discipline2-3 years customer service experienceSalesforce CRM Systema. Patient registrationb. Patient record data entry/updatec. Appointment booking/schedulingd. Check in/out patientSalesforce POS Systema. Issuing of receiptsb. Stock updates/data-entryc. Reporting updates/data-entryAttend to patients' administrative...


  • Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full time

    Degree/Diploma in any discipline2-3 years customer service experienceSalesforce CRM Systema. Patient registrationb. Patient record data entry/updatec. Appointment booking/schedulingd. Check in/out patientSalesforce POS Systema. Issuing of receiptsb. Stock updates/data-entryc. Reporting updates/data-entryAttend to patients' administrative...


  • Subang Jaya, Selangor, Malaysia Rymnet Solution Sdn Bhd Full time

    Job Purpose:Guiding subordinates to achieve the following:a. Solving customer's technical issues that causes delays in the customer's operations.b. Solving issues in a timely manner.c. Attending to any change request or customization and to brief the tech development team on these changes once the go-ahead is given by sales team.d. Positve management of...


  • Subang Jaya, Selangor, Malaysia Chrisjac Recruitment Services Full time

    [Priority job in 5-working day week in Petaling Jaya]- Position: Customer Administration Officer:- Salary: RM :- Location: PJ Industrial Area, Section 51, Petaling Jaya._About the job_As the Loyalty Customer Care Officer, you will be managing customer care for their various loyalty programs within the banking and financial institutions. Your role will be...


  • Subang Jaya, Selangor, Malaysia KPJ Centre For Sight Full time

    Job responsibilities: Responsible for daytoday operation and administration of the clinic. Manage the daily patient flow of the clinic. Make, manage & monitor the scheduled appointments for the clinic. Involving in cashiering, patients complain or perform other administration duty as assigned. Any other jobs or duties as assigned by the immediate superior as...


  • Subang Jaya, Selangor, Malaysia Manpower MY Full time

    Salary : Min RM 2,000 - RM 3,000Fixed Shift Allowance : RM500Contract : 1 year (view to extension and permanent based on performance)Must be willing to work on 24-hour-rotation shiftResponsibility: Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. Monitor various company communication channels including call...


  • Subang Jaya, Selangor, Malaysia Rentokil Initial Full time

    Rentokil Initial is one of the largest business services company with more than 57,700 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than...


  • Subang Jaya, Selangor, Malaysia Emerson Full time

    This role will be part of the Customer Care team, responsible for sales order processing.In this Role, Your Responsibilities Will Be:Order Processing functions Handle sales orders processing, monitor and coordinate delivery with internal functional team Resolve all sales order discrepancies within department internally Maintain compliances to trade, terms...


  • Subang Jaya, Selangor, Malaysia Trinity workforce Solution Full time

    **Customer Care Assistant Petaling Jaya**Salary: Up to RM3500Monday - Sunday (2 days rotating)8:30 am until 6:00 pmAbout Us:Join a dynamic team dedicated to delivering exceptional customer service experiences We are currently seeking enthusiastic individuals to join us as Customer Care Assistants. If you're passionate about helping others and thrive in a...


  • Subang Jaya, Selangor, Malaysia Philips Full time

    Job Title: Customer Care OfficerPhilips is a prominent player in health technology, dedicated to enhancing numerous lives globally and striving to foster a healthier and more sustainable world through innovation. Driven by the aspiration of a brighter future.However, it's not just about our actions, it's about our identity. We consist of 80,000 exceptional...


  • Subang Jaya, Selangor, Malaysia Recruit Express Full time

    Reviewing social media and either answering inquiries or routing them to the appropriate internal team. Creating documentation to help customers resolve their issues. Assisting with billing issues. Staying late (or coming in early) to support highpriority customers in different time zones.Job Type: ContractContract length: 12 monthsSalary: RM1, RM2,300.00...


  • Subang Jaya, Selangor, Malaysia IQI Concept Full time

    Job Description: Handle all project handovers to clients for residential interior design and renovation projects. Elevate the client experience by ensuring that handovers are professionally conducted. Prepare handover kits containing tips for caring for the house, client's keys, electrical manuals, and remotes. Check everything before handover to ensure...


  • Subang Jaya, Selangor, Malaysia GENO Management Full time

    Position: Consumer Care ExecutiveSalary Range: RM 2,500 - RM3,500Working Area: Asia JayaWorking Hours: Monday - Friday, 9am - 6pmThe role act as Consumer Care Executive, who is required to service our existing consumers who subscribed to our service on the company's website.As our team also run some campaigns on social media platform such as Facebook to...


  • Subang Jaya, Selangor, Malaysia SEMS Services Sdn Bhd Full time

    Responsibilities: Deliver excellent facetoface customer service. Ability to communicate effectively with customers and among colleagues. Provide excellent frontline service with professionalism.Requirements: Share a positive attitude with fellow colleagues. Fresh graduates/Entry level applicants are encouraged to apply. Friendly and approachable, service...


  • Subang Jaya, Selangor, Malaysia Aiman Motor Sdn Bhd Full time

    Position: Customer Relations Assistant (CRA)Location:Aiman Motor PJ (Proton dealership)Responsibilities: CRA will assist and report directly to Service Manager on daily operation matters CRA will assist and report (dotted line reporting) to Proton i/Care department for respect of process and procedures on customer complaint handling CRA shall establish and...

  • Customer Support

    1 week ago


    Subang Jaya, Selangor, Malaysia TopNotch Full time

    Job Details Salary : Min RM 2,000 RM 3,000 Fixed Shift Allowance : RM500 Contract : 1 year (view to extension based on performance) Must be willing to work on 24hourrotation shift.Responsibility Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. Monitor various company communication channels including call...


  • Subang Jaya, Selangor, Malaysia City World Trading Full time

    Position: Customer Care ExecutiveWorking Location: Petaling Jaya, SelangorWorking Days/ Hours: Rotating Shift Based on ScheduleEmployment Type: Months Renewable Contract (based on performance)Intake: 4th July 2024Salary Package: Basic Salary: Range of RM 2,500 to RM 3,400 Shift Allowances: RM 5/day (Morning), RM 15/day (Afternoon) Language Allowance: RM 350...


  • Subang Jaya, Selangor, Malaysia Hunters International Sdn Bhd Full time

    About the company:Our client is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. They strive to promote a global economy that is both ecologically viable and highly productive.Job PurposeAct as a entry point of contact and provide support to...