Customer Support

Customer Support (Junior/ Entry level)Great career development with international fulfillment companyResponsible: Proactively follow up with customers to confirm order upon deliver. Provide exceptional customer service by addressing seller inquiries and concerns. Ensure the shipment process is successfully delivered to customer. Respond customers on...

Role : Support SpecialistDocumentation to bring during the interview:Updated Resume with 2 referencesJob Details:Salary : Min RM 2,500 - RM 3,000Fixed Shift Allowance : RM500Contract : 1 year (view to extension based on the performance)Must be willing to work on 24-hour-rotation shift.Responsibility:Provide quality customer support (24/7) through LiveChat...

Job Responsibilities Troubleshooting and solving existing technical issues according to the timeline defined inSLA (Response time) Guiding customers with Application functionalities Technical Skills (SQL skills) to achieve zero repeat request. Assisting the Project Team with resolving certain technical functions in a timely manner. Working/Communicating with...

Job Summary:As a Customer Service Executive, you will be playing a crucial role in ensuring the smooth and efficient operation of our customer service department.Responsibilities:Customer Management Respond swiftly and professionally to any questions, issues, and complaints from customers. Provide product information and guidance to customers. Examine and...

Customer Data ManagementCustomer SupportHandle customer complainsManage account ReceivablesSales staff Support on orders, marketing tools, and samplesAssist Inventory Manager to fulfill sales orders; Requirements:Accounting and financeBusiness ManagementPresentation skillsGood knowledge in Microsoft office tools

RESPONSIBILITIES AND TASKS Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. Ensure KPI targets (eg:service...

RESPONSIBILITIES AND TASKS Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. Ensure KPI targets (eg:service...

Job Descriptions: Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. Ensure KPI targets (eg:service levels,...

Job Responsibility Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) Guiding customers with Application functionalities Technical Skills (SQL skills) to achieve zero repeat request. Assisting the Project Team with resolving certain technical functions in a timely manner. Working/Communicating with...

Position:Customer Support - Network InboundIntake:4th December 2023Industry: TelecommunicationEmployment Type: 6-Months Contract (Renewable based on performance)Working Location: Bandar Sunway, SelangorWorking Day/ Hour:5 days' work-week/ Rotational Shifts - including weekends and public holidays (earliest shift at 8 AM, last shift ends at 12 AM)Monthly...

Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. As a first point of contact, promote a unified and professional image of the Customer Support Center (CSC) and FUJIFILM Business Innovation as a whole. Use...

Role: Customer Service Representative - WFHWorking Hours: rotational shift 24/7, 5 days a week Mon-SunSalary package: RM 2400 (basic) + RM 300 (allowance), salary is non-negotiableOffice location: Petaling Jaya, however role is WFH.Job Description:Achieve and maintain all key quality and productivity metrics in the performance scorecardTo communicate and...

About UsBjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, , helps millions find the insurance policy with the best value and highest coverage for them.Our core strengths are in navigating the most complex...

Job Descriptions:Validate all redemption requests to ensure accuracy and compliance with company policies.Conduct verification calls to customers to confirm and gather necessary information.Collaborate with the supply chain team to ensure timely and accurate fulfillment of orders.Maintain detailed documentation of all transactions and customer...

Salary : Min RM 2,000 - RM 3,000Fixed Shift Allowance : RM500Contract : 1 year (view to extension and permanent based on performance)Must be willing to work on 24-hour-rotation shiftResponsibility: Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. Monitor various company communication channels including call...

A Customer Support Translator who is proficient in Mandarin or Cantonese typically has a crucial role in bridging the language gap between the company and its Mandarin or Cantonese-speaking customers. Provides meaningformeaning interpreting. Follows interpreter protocols as per training, policies, and procedures. Follows all policies and procedures related...

Contact Centre Customer Experience SupportFull job descriptionJob Highlights:⁠ ⁠Customer Experience Support for the Automotive Industry⁠ ⁠Contact and Permanent Positions Available⁠ ⁠⁠Position will be based in Sunway/SubangJob Description:⁠ ⁠Execution of outbound calls to customers on service experience and follow up on services⁠ ⁠Abel...

Job BriefPrimary - customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.Secondary- to effectively manage large amounts of data, turning data into information, information into insight. The...

Scope of PositionTo manage the execution of S&S contracts and ensure the coordination with all departments to successfully deliver services. Ensure customer satisfaction while ensuring AH performance (Finance, Quality, TaT) objective. To act as a customer support manager for a portfolio of customer, and develop, manage the customer relation and develop.Key...

Job Responsibility:- Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time): Guiding customers with Application functionalities Technical Skills (SQL skills) to achieve zero repeat request.- Assisting the Project Team with resolving certain technical functions in a timely manner: Working/Communicating...