Customer Experience Support

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

About UsOur core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.Role Overview:Responsibilities:...

Job Responsibility Maintaining a positive, empathetic, and professional attitude toward customers at all times. Assist and guide customers to place orders on our sales channels Take the extra mile to engage and to deliver the best customer service to all of our customers. Resolve any emerging problems that our customers might face in a timely manner and...

_Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations._ Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. Play a supporting role in educating our customers around products and alternative...

The Social Media Customer Care Specialist is responsible for handling customer inquiries and interactions across diverse social media platforms. Their primary goal is to effectively engage with customers, provide accurate information, resolve issues, and guide potential customers towards scheduling appointments.Key responsibilities include: Monitoring social...

Responsibility: Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner. Gather feedback from drivers, passengers and Merchants, observe frontline issues such as booking...

Our client is a BPO located in Selangor, MalaysiaAs a Customer Experience Specialist, you will be tasked with delivering exceptional support to our customers and ensuring their satisfaction with our products and services.Your key responsibilities will include: Effectively resolving customer complaints and issues, aiming for firstcontact resolution whenever...

Customer Support (Junior/ Entry level)Great career development with international fulfillment companyResponsible: Proactively follow up with customers to confirm order upon deliver. Provide exceptional customer service by addressing seller inquiries and concerns. Ensure the shipment process is successfully delivered to customer. Respond customers on...

Job description You will become a brand ambassador for multinational automotive brandservicing- clients in Australia and New Zealand. You should embody service excellence and be able to provide a caring, flexible and- innovative approach when handling customer queries and providing solutions. As well as responding to the customer you will also work closely...

Job Details 2 Year(s) of Experience Open for Fresh Graduates PhD/Master's Degree/Bachelor's Degree/Diploma/Certificate Others Malaysian only Face to Face / Video Call Test / Assessment will be conductedJob Requirement / ResponsibilityResponsibility:Provide quality customer support (24/7) through LiveChat and Digital channels for our customers.Monitor various...

Job description You will become a brand ambassador for multinational automotive brandservicing clients in Australia and New Zealand. You should embody service excellence and be able to provide a caring, flexible and innovative approach when handling customer queries and providing solutions. As well as responding to the customer you will also work closely...

Job description You will become a brand ambassador for multinational automotive brandservicing clients in Australia and New Zealand. You should embody service excellence and be able to provide a caring, flexible and innovative approach when handling customer queries and providing solutions. As well as responding to the customer you will also work closely...

Role : Support SpecialistDocumentation to bring during the interview:Updated Resume with 2 referencesJob Details:Salary : Min RM 2,500 - RM 3,000Fixed Shift Allowance : RM500Contract : 1 year (view to extension based on the performance)Must be willing to work on 24-hour-rotation shift.Responsibility:Provide quality customer support (24/7) through LiveChat...

Our CX Malaysia team is looking for our next Intern - an individual who is a self-starter, collaborative and passionate about scaling a fast-growing business. We love people who are proactive and are willing to go the extra mile to make our customers happy - this is our key to successPosition Overview:As an Intern at Food Market Hub, you will play a vital...

Intake: 10th June 2024Location: One City, Subang Jaya Provide support for a Premium Automotive Brand in Australia and New Zealand Respond to customer queries in a timely and accurate mannerRequirements: Excellent proficiency in English (both written and spoken) Previous experience supporting Australian and New Zealand market will be an added advantage Basic...

Job Responsibilities Troubleshooting and solving existing technical issues according to the timeline defined inSLA (Response time) Guiding customers with Application functionalities Technical Skills (SQL skills) to achieve zero repeat request. Assisting the Project Team with resolving certain technical functions in a timely manner. Working/Communicating with...

Job Summary:As a Customer Service Executive, you will be playing a crucial role in ensuring the smooth and efficient operation of our customer service department.Responsibilities:Customer Management Respond swiftly and professionally to any questions, issues, and complaints from customers. Provide product information and guidance to customers. Examine and...

Role and Responsibilities Responsible to drive great customer experience by driving awareness and understanding of myTukar's products and services. Responsible to handle incoming and outcoming calls as per part of myTukar Customer Experience Team and working together with on ground sales and inspection teams to customers. Responsible in managing leads from...

Job Details Salary : Min RM 2,000 RM 3,000 Fixed Shift Allowance : RM500 Contract : 1 year (view to extension based on performance) Must be willing to work on 24hourrotation shift.Responsibility Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. Monitor various company communication channels including call...

About UsOur core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.Overview:As a Customer Experience, you...