Customer Support Executive

RESPONSIBILITIES AND TASKS Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. Ensure KPI targets (eg:service...

Position:Customer Support ExecutiveIntake:April 2024Industry: TelecommunicationEmployment Type: 6 to 12 Months Contract (_Renewable based on performance & attendance_)Working Location: Bandar Sunway, SelangorWorking Day/ Hour:5 days' work-week/ Rotational Shifts - including weekends and public holidaysMonthly Salary: Basic Pay: RM 2,500 to 3,400 (based on...

Job Descriptions: Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. Ensure KPI targets (eg:service levels,...

Job Responsibility Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) Guiding customers with Application functionalities Technical Skills (SQL skills) to achieve zero repeat request. Assisting the Project Team with resolving certain technical functions in a timely manner. Working/Communicating with...

Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. As a first point of contact, promote a unified and professional image of the Customer Support Center (CSC) and FUJIFILM Business Innovation as a whole. Use...

Job Summary:As a Customer Service Executive, you will be playing a crucial role in ensuring the smooth and efficient operation of our customer service department.Responsibilities:Customer Management Respond swiftly and professionally to any questions, issues, and complaints from customers. Provide product information and guidance to customers. Examine and...

Job Responsibility:- Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time): Guiding customers with Application functionalities Technical Skills (SQL skills) to achieve zero repeat request.- Assisting the Project Team with resolving certain technical functions in a timely manner: Working/Communicating...

Job Tasks: Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. Ensure KPI targets (eg:service levels, customer satisfaction index, first call resolution, productivity etc) are met consistently to achieve overall contact center objectives. Providing internal and external customers with solutions that are...

Customer Support (Junior/ Entry level)Great career development with international fulfillment companyResponsible: Proactively follow up with customers to confirm order upon deliver. Provide exceptional customer service by addressing seller inquiries and concerns. Ensure the shipment process is successfully delivered to customer. Respond customers on...

Job Summary: Providing accurate information and resolving customer issues related to digital banking products and services. Maintaining a high level of product knowledge to effectively support customer need Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. To meet the Key Performance Indicator (KPI) monthly....

Scope of PositionTo manage the execution of S&S contracts and ensure the coordination with all departments to successfully deliver services. Ensure customer satisfaction while ensuring AH performance (Finance, Quality, TaT) objective. To act as a customer support manager for a portfolio of customer, and develop, manage the customer relation and develop.Key...

Job Highlights:- _International BPO company_- _Career development and opportunities_- _Attractive salary and benefits_- _Full Training will be provided_- _Accessible by LRT (LRT Ara Damansara)_- _FREE _shuttle service provided_- _Strategic location: nearby Citta mall and residential area_- _Immediate hiring_ Exceeding customer expectation in terms of...

Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believethat our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...

Role : Support SpecialistDocumentation to bring during the interview:Updated Resume with 2 referencesJob Details:Salary : Min RM 2,500 - RM 3,000Fixed Shift Allowance : RM500Contract : 1 year (view to extension based on the performance)Must be willing to work on 24-hour-rotation shift.Responsibility:Provide quality customer support (24/7) through LiveChat...

The companyOur client is a growing multinational integrated supply chain solutions company. The company has managed large and complex supply chains across multiple industries. The company provides integrated supply chain and network solutions.Reporting to the Sales Support Lead/Manager in Singapore, the Sales Support Executive will support sales and...

Spider Asia Sdn Bhd is a Mobile App Development company location in Petaling Jaya. We are looking for interns who are willing to work as client support executives. Client Communications Client Management Talking to them at regular intervals to get their inputs and feedbacks. Collecting data from the customers. Verifying and quality control before the...

Job Title: Technical Support Executive.We are looking for a Technical Support Executive (On-Site) to provide assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers with issues regarding our products.Ultimately, you will be a person our customers trust. They will rely on you to provide timely and...

Provide great customer experience via an engaged, personal, courteous, welcoming, caring, professional, and enthusiastic fashion to all customers. Be a true brand ambassador by living the brand values in each customer interaction. Demonstrate cultural awareness and sensitivity when interacting with customers and colleagues from all over the world. Resolve...

The companyOur client is a growing multinational integrated supply chain solutions company. The company has managed large and complex supply chains across multiple industries. The company provides integrated supply chain and network solutions.Reporting to the Sales Support Lead/Manager in Singapore, the Sales Support Executive will support sales and...

Contact Centre Customer Experience SupportFull job descriptionJob Highlights:⁠ ⁠Customer Experience Support for the Automotive Industry⁠ ⁠Contact and Permanent Positions Available⁠ ⁠⁠Position will be based in Sunway/SubangJob Description:⁠ ⁠Execution of outbound calls to customers on service experience and follow up on services⁠ ⁠Abel...