Guide (Hotel Front Office Agent)

About Us:Locally-rooted but globally-connected, the Else brand is conceptualised as a modern day sanctuary and a platform for well-heeled travellers to discover and appreciate the local culture, complemented with world-class service and execution.Located in the centre of Kuala Lumpur's creative-cultural core, Else Kuala Lumpur will be the brand's debut...

PROFILE: Minimum SPM or Diploma in Tourism Management. Minimum 2 years successful track record at a managerial level. Excellent communications skill for both written and verbal. Multiple language skills are preferred. Able to work under pressure. Selfstarter, results oriented and also a team player. Pleasant personality with good organisational skills. Good...

Position: GUEST SERVICES AGENT (Full time #538664)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaSummaryThe Guest Services Agent will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences.The Guest Services Agent will report to the Front...

Front Office Receptionist is responsible for providing a welcoming and efficient experience for guests from the moment they arrive at the hotel.The job description may include the following duties and responsibilities:1.Guest Services: Welcome guests as they arrive at the hotel. Check guests in and out, ensuring a smooth process. Provide information about...

A front office hotel department can be considered the hotel's face. The department interacts with hotel guests when they arrive and handles reservations, check-ins, room assignments, room rates, revenue management, creating and managing a database containing guest information, and providing concierge services.As it will usually be the first point of contact...

Position: ASSISTANT FRONT OFFICE MANAGER (Full time #538997)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaThe Role of the Assistant Front Office ManagerTo assist the Front Office Manager in providing supervision, direction and leadership in the Front Office in accordance with the objectives, performance and quality...

Position: GUEST SERVICES AGENT (Full time #537346)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaSummaryThe Guest Services Agent will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. Responsible to meet and greet guests at the Front...

1. JOB SUMMARYPrimarily supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Provides technical support to front desk and...

JOB REQUIREMENTS: Minimum SPM OR Diploma in Hospitality or Tourism Management, fresh graduates are also welcome to apply. Excellent communications skill for both written and verbal. Multiple language skills are preferred. Able to work under pressure. Selfstarter, results oriented and also a team player. Pleasant personality with good personal grooming. Good...

Utilizes interpersonal and communication skills to lead, influence, and encourage others, advocates sound financial and business decision making as well as demonstrating honesty and integrity Supervises and manages associates, day to day operations, and understands associate positions well enough to perform duties in associates absence Achieves and exceeds...

SummaryCome and join us in our journey as we care for people so they can be their best We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world.Hyatt Place Kuala Lumpur, Bukit Jalil - will mark the first Hyatt Place hotel in Malaysia. Located in Bukit Jalil, an affluent suburb located within the...

The Front Office Manager has overall responsibility for supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations.Job scope includes Defining and implementing front desk...

1. RESPONSIBILITIES Welcome and greet guests Answer and direct incoming calls Inform guests of hotel rates and services To make and confirm reservations for guests Ensure proper room allocation Register and check guests in Confirm relevant guest information Verify guest's payment method Verify and imprint credit cards for authorization Issue room keys and...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel's vision and values on customer satisfaction. The main purposes of the hotel reception area's staff are to respond courteously to guests' requests, play a part in the general running of the reception desk to maintain a...

Deliver the basic standards and provide exceptional guest service at all times. To greet all guests in a service orientated manner.Maintain positive guests and colleagues interaction with good working relationships.Meet and greet all guests and assist with registrations.Personally and frequently verify that guests are receiving the best possible service...

Job Summary: The Front Office Executive serves as the first point of contact for guests and visitors, ensuring a seamless and exceptional experience during their stay at the hotel. They are responsible for managing front desk operations, assisting guests with inquiries and requests, and coordinating with various departments to ensure smooth daily...

Join Our Team at Arte by Thomas ChanWe're excited to announce an opening for a Front Office Guest Service Agent at Arte Mont KiaraLocation: Arte Mont Kiara, Kuala LumpurSalary: RM2,800 - RM3,200Benefits: Meal AllowanceBe part of a dynamic team in a luxury hotel setting. If you have a passion for hospitality and a flair for guest services, we'd love to hear...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel's vision and values on customer satisfaction. The main purposes of the hotel reception area's staff are to respond courteously to guests' requests, play a part in the general running of the reception desk to maintain a...

To achieve a maximum occupancy and average rate at all times. To oversee daytoday operations, ensuring a high standard of customer relations service within the front office. Ensure the front office operates with a sales attitude and is aware of room sales/ revenue targets. To coordinate closely on room availability with the sales dept. Adhere to company...

Duties & Responsibilities: To lead the Front Office Team and maintain a good working relationship with your own associates and all other departments. To lead and drive the team in achieving the guest comments (all guest comments platform and channel) goal set by the Hotel. Ensure to read the communications logbook and acted going on and off duty. The logbook...