Customer Service Manager

This is a full-time on-site role located in Kuching for a Managerial position. The Manager will be responsible for managing occupants of the building and public relations activities. The Manager will also manage a team to ensure effective and efficient building & facilities management is carried outQualificationsStrong interpersonal and communication...

Responsibilities: To achieve the monthly and yearly sales target as assigned by the management. To execute marketing activities as directed by CSU Unit Head/ management. To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies.Job Requirement: Bachelor's Degree in Business...

Job Description To manage daily workshop operations and service centre activities to ensure efficient workflowEnsure the service department meets all customer satisfaction and set profitability targetsTo be able to handle customers' complaints immediately and effectively.To ensure operational workflow are on track and is going on according to company's...

To do front counter cashier and posting daily cheque. To attend customer enquiries and answering the incoming calls in courteous manner. Handle and record the incoming and outgoing couriers in the office. To assist purchasing department as and when is required. To perform any adhoc tasks assigned by the superior/Manager.Job Requirement Minimum SPM/Diploma...

Duties and Responsibilities: Handle incoming queries on phone calls. Responsible for providing high standards of customer service to visitors Deal Directly with customers either by telephone or electronically Respond promptly to customers inquiries Helpdesk support record operational issues, maintain log on helpdesk queries Attending customers general...

Attend to inbound calls in a contact centre environment. Able to provide a high service level by interacting with international customers with an aim to achieve maximum customer satisfaction. Able to resolve customer queries and issues with an aim to provide a first call resolution. A good listener with an ability to establish a good report with the...

Customer Services Officer Role:To handle all fleet in Southern region in term of servicing, breakdown, inspection and many more. CSO will be the front liner to serve customer after sales and it will help to smoothen the procedure of work. Ensure all exchange and delivery pick up is updated accordingly without missed. Ensure odometer from physical unit is...

Responsibilities:Manage operation calls.Greet and assist walk-in customers promptly.Handle incoming phone calls, screening and forwarding them.Maintain a professional demeanor to ensure customer satisfaction and offer assistance.Record daily showroom lead traffic and assign to Sales Consultants.Ensure showroom cleanliness, vehicle readiness, and product...

Job Description: Provide product information, answering questions, and responding to customer enquiries. Meet sales targets and achieve monthly sales quota Maintaining a positive, empathetic, and professional attitude toward customers at all timesRequirements: Minimum SPM and above Good customer service knowledge Able to communicate fluently in Bahasa Melayu...

Position: Customer Service and Communication Executive Handle customer issues, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Provide accurate, valid, and complete information by using the right methods/tools Identify and assess customer's need to achieve satisfaction Build sustainable relationships and...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.DESCRIBE UR COMPANYSPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Customer Service Executive in Kuala Lumpur and Johor Bahru (Open for East Malaysians)- Embark on your Customer Service career with renowned international company Take a substantial step toward a successful professional journey enriched with attractive benefits_Job Highlights: International BPO company. Fulltraining provided (1 month). Salary up to RM3,500...

1. Undertakes front desk duties, meeting and greeting members and guests and assisting them with any needs that arise. 2. To be fully aware of clubhouse facilities, court booking procedures, membership eligibility and prices, so as to answer any questions that arise and provide accurate information to guests. 3.Ensure proper administration of the Clubhouse...

Customer Service Executive (Mandarin Speaker) in Kuala Lumpur and Johor Bahru (Open for East Malaysians)- Embark on your Customer Service career with renowned international company Take a substantial step toward a successful professional journey enriched with attractive benefits_Job Highlights: Multinational BPO company Fulltraining provided (1 month)....

1. Customer Service.Reservation for hotel and ticket.Follow up on client request.Data entry and invoicingBenefits: Cell phone reimbursement Opportunities for promotion Professional developmentSchedule: Monday to Friday On call Weekend jobsSupplemental pay types: Performance bonus Yearly bonusExperience:Customer Care Specialist: 1 year (preferred)Language:...

Complete all orders taken & deliver to customer related work as per requested Customer Service / Do SalesNegotiating all contracts with prospective clients.Coordinating sales efforts with marketing programsPlan, prepare and deliver presentations on behalf of the marketing team.Conduct research for key marketing campaigns. - Post Promotion at Social...

About usWe are professional, customer-centric and rewarding.Our work environment includes: Modern office setting Relaxed atmosphere Tracking customer experiences across channels, platforms, and touchpoints. Analyzing customer feedback, preparing reports, and leading CX related presentations during periodic review with internal stakeholders and NSC....

Market Research and Analysis: Conduct market research to identify new business opportunities, potential partners, and emerging trends. Analyse market trends, competitor activities, and customer needs to identify gaps and areas for growth.Strategic Planning: Develop and implement business development strategies and plans aligned with company goals. Identify...

1. Customer Service.Reservation for hotel and ticket.Follow up on client request.Data entry and invoicingBenefits: Cell phone reimbursement Opportunities for promotion Professional developmentSchedule: Monday to Friday On call Weekend jobsSupplemental pay types: Performance bonus Yearly bonusExperience:Customer Care Specialist: 1 year (preferred)Language:...

Customer Complaint Management - QualityLocation: Kuching, Sarawak, MalaysiaSalary: depending on experienceJob Summary:We are currently looking for a Staff Engineer to join our Quality team.Major Responsibilities:Manage external customer requirements such as customer complaints/returns, claims, failure analysis, specifications review & queries, SBL...