Customer Complaint Management

Duties and Responsibilities: Handle incoming queries on phone calls. Responsible for providing high standards of customer service to visitors Deal Directly with customers either by telephone or electronically Respond promptly to customers inquiries Helpdesk support record operational issues, maintain log on helpdesk queries Attending customers general...

About usWe are professional, customer-centric and rewarding.Our work environment includes: Modern office setting Relaxed atmosphere Tracking customer experiences across channels, platforms, and touchpoints. Analyzing customer feedback, preparing reports, and leading CX related presentations during periodic review with internal stakeholders and NSC....

Responsibilities: To ensure the smooth operation of the Management Office, management and maintenance of the building and common property in accordance with policies, procedures, and standing orders set by the Company. To assist in facilitating the Annual General Meetings / Extraordinary General Meeting. To attend monthly meetings or any special meetings of...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.DESCRIBE UR COMPANYSPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Job Description To manage daily workshop operations and service centre activities to ensure efficient workflowEnsure the service department meets all customer satisfaction and set profitability targetsTo be able to handle customers' complaints immediately and effectively.To ensure operational workflow are on track and is going on according to company's...

2 YEARS EXPERIENCE IN FAST FOOD CONCEPT RESTAURANT Coordinating daily restaurant management operations *Delivering superior food and beverage service and maximizing customer satisfaction *Responding efficiently and accurately to restaurant customer complaintsour company open an Korean Restaurant namely BBQ CHICKEN which is located at Aeon mall kuching.SPM /...

As Food Court Manager, you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served.Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. To be a successful food court...

Braverman is seeking a motivated and customer-focused individual to join our team as a Customer Support Executive. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients and assisting them with their queries and concerns.We're currently recruiting full-time Customer Service Team Members to cover...

Manages day to day business of the sales Build customer relationships. Exerting good leadership skill. Identify and address problems and opportunities for the company. Oversees on stock take reports and other relevant report Assist in process Sales transaction, collect payments, handle cash or credit transactions with customers. Count money in cash drawers...

Manages day to day business of the sales Build customer relationships. Exerting good leadership skill. Identify and address problems and opportunities for the company. Oversees on stock take reports and other relevant report Assist in process Sales transaction, collect payments, handle cash or credit transactions with customers. Count money in cash drawers...

Job Responsibility:Ensure that food stall operators comply with Food Handling Guidelines and Food Court Rules and Regulations.Ensure that the Food Court is maintained in a clean and hygienic condition in accordance with regulations by cleaning contractor.Responsible for collecting daily rental proceeds.Promptly respond to and address all customer feedback...

Job Responsibility:Ensure that food stall operators comply with Food Handling Guidelines and Food Court Rules and Regulations.Ensure that the Food Court is maintained in a clean and hygienic condition in accordance with regulations by cleaning contractor.Responsible for collecting daily rental proceeds.Promptly respond to and address all customer feedback...

Job Responsibility: Ensure that food stall operators comply with Food Handling Guidelines and Food Court Rules and Regulations. Ensure that the Food Court is maintained in a clean and hygienic condition in accordance with regulations by cleaning contractor. Responsible for collecting daily rental proceeds. Promptly respond to and address all customer...

Job Requirements Bachelor's Degree/Diploma in Event Management, Hospitality, Marketing (in FMCG) or a related field (preferred). Strong understanding of marketing principles and practices. Strong project management skills to oversee multiple brand activation campaigns. Good leadership skills. Excellent organizational, communication and negotiation skills....

ADMIN ASSISTANT WITH BASIC SALARY:RM 1,500 - RM2000 Perform general administrative duties To assist in the provision of credit control administration duties in the Property Management Office (PMO) To implement basic accounting controls To compile and sort the accounting data received from Accounts Department Perform and update data entry for accounts and...

1. You must have at least 2.0 years of experience in customer service related fieldsYou must have at least 2.0 years of experience managing at least 5 staff under you.You must be able to delegate tasks efficiently and make sure they are completed in the fastest and best way possible.You must possess a "can-do" attitude.You must have own car as transportation...

BUILDING EXECUTIVE WITH BASIC SALARY:RM3,000 - RM4,000Responsibilities: To ensure the smooth operation of the Management Office, management, and maintenance of the building and common property in accordance with policies, procedures, and standing orders set by the Company. To assist in facilitating the Annual General Meetings / Extraordinary General Meeting....

Be part of a dynamic team driving economic growth in Sarawak, contributing to impactful infrastructure projects and regional development. Explore exciting roles in a reputable company known for its commitment to innovation, sustainability, and fostering talent in a thriving business environment.Responsibilities: Provide effective leadership to the retail...

Plan and arrange delivery truck and manpower for loading, delivery and distribution activities. - Plan and arrange driver and attendant off day schedule - Follow-up with drivers for outstation delivery matters - Review the validity of customer complaint related to transportation issue; follow-up with customer on complaint until case closed - To assist in...

Duties and Responsibility Maintain smooth, accurate service, positive internal and external relations, and ensure products and service are consistent with quality standards. Overall responsible for the development/training of operations staff in order to optimize customer satisfaction, meet operational standard, drive sales and enhance profits of the outlet....