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Executive, client management

3 months ago

Klang, Selangor, Malaysia Dksh Full time

Job Summary Support the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clients General Responsibilities Implement DKSH existing or new business / clients.

Drive business growth of clients. Monitor and manage clients and DKSH P&L Regularly analyse trade returns and develop action plans to drive down aging.

Manage stocks at hand Compliance of APMS in A&P control Working with clients for effective business plan and ensure good relationship.

Prepare and organize performance review meeting with clients. Coordinate internal DKSH across departments and BUs of effective. Departments and business units Monitor and evaluate outcome of implementation. Monitor achievement of SCM against agreed SLA's Building individual & team's capability Motivate individual and team. Manage and evaluate individual and team performance. Develop individual and team development plan. Functional Skills and Knowledge Demonstrate basic understanding of clients' industry/business/products Demonstrate basic client management and communication skills Proven advanced numeracy and quantitative analysis Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and Power Point) Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions Demonstrate fluency in local language and ideally in English, both written and spoken Education Certificate/diploma in Business Administration, or equivalent Why It's Great to Work at DKSH