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Lead Specialist-underwriting Business Partner
1 week ago
- It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies inforce, you're not just safeguarding AIA's financial wellbeing. You're securing a better future for the people and communities we serve today, tomorrow and for generations to come._
About the Role
Providing professional, and high-quality operation services to Agency, Brokerage and Bancassurance, acts as connector between Sales Channels and Operation Department in providing technical expertise to unlock Operation issues
- Job Responsibilities:
Business Partners Support (70%)
- Providing professional, and high-quality operation services to Agency, Brokerage and Bancassurance, acting as connector between agency and Operation Department
- Building long lasting and cooperative partnership relationship with agency through communication and cooperation
- Committed to provide instant feedback and solution to District Directors within same day, unlock Operation's issue with fair and flexible approaches
- Initiatives Support or Routine/Non Routine Tasks Support (30%)
- Support NB related initiatives to regulatory requirement update and control, enhance the system automation, and develops sufficient validation rules in order to improve the STP rates and operation efficiency on underwriting and minimize the manual works (10%)
- Handles the daily operation of Underwriting routine duties and ensure turnaround time were met with the agreed standard (5%)
- Engaging in personalized training program to individual districts to cope with company strategies, digitalization journey and uplifting the service on all functions
- Analysing on the enquiry pattern through Business Partner service, aimed tackle the challenge facing and close the service gaps within channels, boost up STP rates, reduce pending ratio and improve Operation Efficiency
- Job Requirements:
- Education: Bachelor's Degree, Post Graduate, Professional Degree in Medical Science, Bioscience background, Insurance or equivalent qualifications.
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