Policy Processing Exec

2 weeks ago


George Town, Penang, Malaysia RHB Banking Group Full time
Working Hour

  • Regular Hours


Monday
  • Friday
  • Business Area


Insurance
  • Location


Malaysia
  • Penang
  • Description

Primary Objective:

  • Provide support to profit centre/ underwriter in areas requiring skills and knowledge in the processing of all transactions, including new submissions, renewals and endorsements and deliver excellent customer service
  • Process all work within department standards, as per SOP
  • Continuosly promoting efficiency in processing with zero error
  • Continuosly improve the working system in order to align with the company brand promise

Key Responsibilities:

Operational Excellence & Benchmark Compliance

  • Policy and Endorsement Issuance
  • Validate the details provided on documents submission prior to work assignment by observing the procedures and workflow and ensuring the retention is in order
  • Communicate with BDE/Underwriters/ReInsurance personnel on any irregularities to ensure information/documents are complete for processing.
  • To attend to policy & endorsement processing upon receipt and to ensure all policies & endorsement are issued and delivered promptly or ahead of time supporting the achievement of department SLA
  • Perform data entry when all details or document are complete, and inform team leaders on any irregularities to ensure smooth and efficient running of the unit.
  • Peform validation/ checking prior to " completion" for accuracy and error free
  • To ensure on quality of output of the policy/endorsement
  • Assign task to team members and assist members on any outstanding issues, if necessary
  • Payment Voucher
  • Raise payment voucher for Finance department to effect refund premium associated with credit endorsement.
  • Printing of Policy & Endorsement
  • Stardox & Manual process
  • To ensure that Policy and Endt are delivered promptly by Vendor
  • To ensure that the entire printing process are aligned to both RHB and vendor guidelines and as per agreement
-
Medical Card

  • Monitor and Follow up with Third party assistance on Medical card issuance.
  • To ensure all cards received from TPA distributed to BDE and branches
  • Scanning
  • To sort/ scanning / indexing and allocation of reference to scanner data for easy tracking
  • To ensure all documents to be scan upon receiving from other department
  • Document to be scan
  • EDMS document / CoInsurance Inward / Merimen Claim document
  • Subsequent to Scanning the physical copies of the documents to be stored in boxes, labeled accordingly and ready to be dispatched to SureReach for storing
  • Assistance to Branches
  • Extend guidance and assistance to branches in order to supports the Delivery of objective, Operational plans through consistent, transparent and aligned processes

Quality & Service Standard

  • Compliance of process flow
  • To ensure full compliance of Department SOP
  • Process all work within department standards
  • SOP
  • Process work with attention to timeliness, productivity and quality
  • Collate data and compile the productivity & performance for monthly reporting to Section Head.
To ensure reports submitted before deadline.

To emphasize on quality of output of the report (Error Free)

  • Customer centricity
  • Continuosly extend support to Sales & Underwriting teams, respond promptly and accurately to requests for information
  • Service the needs of stakeholders

Project & UAT Involvement
This includes

  • UAT performing system test for program changes/system enhancement till roll out
  • Task force


Lean processes
  • Moving towards paperless environment.
  • Regular upkeep of own document filing to maintain a neat and conducive working area.

Supporting the RHB Group commitment

  • To ensure completion of mandatory eLearning as required by Group
  • To support RHBI communication plan by attending event organized i.e Town Hall and RHB activities /event
  • Participate in social activities within section i.e SGA activity, Staff engagement, Department gathering/activities/events.

Others

To carry out any other special and related functions & duties assigned by the Management

  • Requirements

Requirements:

Diploma - Minimum Diploma.

  • Certificate in Insurance, preferred
  • 3 years working experience in Insurance
  • Willing to learn with positive mindset
  • Supervisory Skill

Basic computer knowledge. Knowledge in Microsoft Excel is an added advantage

  • Benefits
Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays
  • Friday
s, Casual Business Wear, Performance Based Rewards

  • George Town, Penang, Malaysia Ambu Full time

    Business Area: R&D- Employment type: Full-timeDo you have experience within the Medical Device industry? Do you carry a strong understanding of industry regulations, e.g. FDA and ISO? Do you love to optimize and see opportunities where others see obstacles?Are you driven by improving and streamlining?You will be a part of a growing Innovation Process Team...


  • George Town, Penang, Malaysia 3S-Talent Search Full time

    Looking for Business Operation Support - Optical Industry Mon Fri =9am 6pm 2. Sat = 9am 1pm Location: Penang IslandResponsibilities: Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time Always maintaining a positive, empathetic and professional attitude towards...


  • George Town, Penang, Malaysia Citi Full time

    At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them...


  • George Town, Penang, Malaysia Citi Full time

    At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them...


  • George Town, Penang, Malaysia Citi Full time

    The Cash & Trade Proc Intmd Analyst is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to research, conduct analyses, and resolve issues.Responsibilities: Create customized transaction services reports based on data analysis...


  • George Town, Penang, Malaysia Citi Full time

    Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure...


  • George Town, Penang, Malaysia Citi Full time

    Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure...

  • Systems Administrator

    13 hours ago


    George Town, Penang, Malaysia Abbott Laboratories Full time

    Engineer – Product TechnologyThe Engineer works without appreciable supervision as a part of the Product Technology team (Global IT). Oversees, operates and coordinates large multi-tier systems, typically operational 24x7 basis with global users, and typically comprised of multiple technologies. Executes activities relating to the operation and maintenance...

  • Warehouse Manager

    2 months ago


    George Town, Penang, Malaysia Boston Scientific Full time

    Purpose StatementResponsible for the management and supervision of the inbound and outbound material movement, distribution, and storage of supplies and materials at Penang Manufacturing Site, ensuring the area is focused on its objectives to meet customer expectations and operate in compliance with applicable regulations.Key ResponsibilitiesDemonstrates a...

  • Warehouse Manager

    4 weeks ago


    George Town, Penang, Malaysia Boston Scientific Full time

    Purpose StatementResponsible for the management and supervision of the inbound and outbound material movement, distribution, and storage of supplies and materials at Penang Manufacturing Site, ensuring the area is focused on its objectives to meet customer expectations and operate in compliance with applicable regulations.Key ResponsibilitiesDemonstrates a...


  • George Town, Penang, Malaysia Enza Zaden Full time

    Reporting to (job title)HR Manager: Regional HR ManagerRegional HR Manager:Internationale HR ManagerPurposeDeliver a full range of HR services for the assigned country/region, in line with the HR and business strategy, and including the realization of strategic objectives for HR. Within the country/region, manage key stakeholders related to HR matters....

  • Warehouse Manager

    2 weeks ago


    George Town, Penang, Malaysia Boston Scientific Corporation Full time

    Work mode:OnsiteOnsite Location(s):Penang, MYPurpose Statement Responsible for the management and supervision of the inbound and outbound material movement, distribution, and storage of supplies and materials at Penang Manufacturing Site, ensuring the area is focused on its objectives to meet customer expectations and operate in compliance with applicable...

  • Warehouse Manager

    2 weeks ago


    George Town, Penang, Malaysia Boston Scientific Gruppe Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Responsible for the management and supervision of the inbound and outbound material movement, distribution, and storage of supplies and materials at Penang Manufacturing Site, ensuring the area is focused on its objectives to meet customer expectations...


  • George Town, Penang, Malaysia Penang Science Cluster Full time

    Finance Management of Accounts Record all vendor invoices in the accounting system in a timely manner.Process invoices against purchase requisitions and prepare payment summary during payment cycles.Verify and record staff expenses claims for payroll processing.Review credit card activity, reconcile monthly statements, and record activity into the accounting...


  • George Town, Penang, Malaysia Citi Full time

    Responsibilities: Process all regular, restricted and legal transfers; which include processing of payments, receivables, trade transactions, liquidity flows and wholesale card activity Evaluate and recommend solutions to problems through data analysis, technical experience and precedent Anticipate and respond to requests for deliverables with internal and...


  • George Town, Penang, Malaysia KNACK TECH SDN BHD Full time

    Responsibility:Perform Service and Repair of Dyson's products. To communicate with customers as part of service requirement main focus to serve customer at front desk and at the same time able to do repair work. To perform daily activities as per established process and procedures. To produce quotation for Over warranty units. Produce timely and detailed...

  • Duty Manager

    2 weeks ago


    George Town, Penang, Malaysia SHMG International Sdn Bhd Full time

    ResponsibilitiesKeep track of monthly, quarterly and yearly goalsWork with management to assess and improve processes and policiesMonitor and report on revenue and cash flowUphold and enforce company policiesTrain new hiresAddress employee complaints or performance issues as neededCheck in with employees regularly to determine satisfactionSchedule shiftsHelp...

  • Accountant, Treasury

    2 weeks ago


    George Town, Penang, Malaysia Ambu Full time

    Business Area: Employment type: FulltimeWhy choose Ambu Financial Shared Service Team? We believe that our people are the foundation of the team. We strive to constantly improve, and to ensure that our members are properly equipped to handle the rapidly changing time we're in. We're committed to building the right team to propel us further.**As part of our...


  • George Town, Penang, Malaysia B. Braun Medical Ltd Full time

    You're an important part of our future. Hopefully, we're also a part of your future At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That's why we would like to keep developing our company with you. Keeping your future in mind,...


  • George Town, Penang, Malaysia Citi Full time

    The Cash & Trade Proc Intmd Analyst is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to research, conduct analyses, and resolve issues.Responsibilities: Create customized transaction services reports based on data analysis...