![3S-Talent Search](https://media.trabajo.org/img/noimg.jpg)
Operation Support Exec
2 weeks ago
- Mon
- Fri =9am 6pm 2. Sat = 9am 1pm
- Location: Penang Island
Responsibilities:
- Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time
- Always maintaining a positive, empathetic and professional attitude towards customers
- Responding promptly to customer inquiries
- Follow up the cases, keep the promises
- Ensure a good understanding of the company products and services and always maintained
- Provide detailed information about products and processes
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Ensure all complaints, opportunities for improvement and positive feedback from clients is recorded. Ensure all calls, tasks and cases are logged in Service Cloud (where applicable)
- Accurate data entry
- Communicating and coordinating with colleagues, especially with sales force
- Pick stock lenses
- Ensure all tasks are thoroughly investigated within procedure and guidelines are outlined by Customer Service Manager
- Education: High school diploma or equivalent
- Experience o At least 1 year of experience working with customer support
- Previous experience with customer service and data entry
- Mandarin speaker required for this role
- Optical experience is an advantage
Job Types:
Full-time, Permanent
Salary:
RM2, RM4,200.00 per month
Benefits:
- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development
- Vision insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Education:
- Diploma/Advanced Diploma (preferred)
Language:
- Mandarin (required)
-
Psg Customer Operations Support
2 weeks ago
George Town, Penang, Malaysia INTEL Full timeAs a Customer Operations Support, you will be part of Programmable Solutions Group (PSG) Penang team. You are responsible to support any backlog management and deliver competitive customer supply chain experience.Responsibilities: Assist PSG Global Customer Operation Specialist in Orders Backlog Management and Orders Fulfilment for Distributors and Direct...
-
Policy Processing Exec
2 weeks ago
George Town, Penang, Malaysia RHB Banking Group Full timeWorking Hour Regular Hours Monday Friday Business Area Insurance Location Malaysia Penang DescriptionPrimary Objective: Provide support to profit centre/ underwriter in areas requiring skills and knowledge in the processing of all transactions, including new submissions, renewals and endorsements and deliver excellent customer service Process all work within...
-
IT Support Technician
2 weeks ago
George Town, Penang, Malaysia SBM Offshore Full timeReq Id:14654Job Family:ITLocation:Georgetown, GYOur Vision. SBM Offshore believes the oceans will provide the world with safe, sustainable and affordable energy for generations to come. We share our experience to make it happen.Our Profile. We design, build, install and operate offshore floating facilities for the offshore energy industry. As a leading...
-
Operations Manager
2 weeks ago
George Town, Penang, Malaysia Go-Get Data Consultancy Full timeOur Client is looking for an Operations Manager that will be responsible for work environment, client satisfaction and profitability of a program by being theleader of the line of business unit integrated by Supervisors and agents. Manage and develop a team of assigned Supervisors to meet and exceed performance, quality, enduser satisfaction, client...
-
Operator
2 weeks ago
George Town, Penang, Malaysia Valeo Full timeValeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...
-
Customer Support
2 weeks ago
George Town, Penang, Malaysia Two95 International Inc. Full timeCustomer Support - Assistant Sales Advisor (English & Malay) - C1 Level in EnglishWorking Hours: 9 am to 9 pm shift (It will transition to a 24/7 shift in the future) Individuals who can fluently speak and write in Bahasa Malaysia and English (C1 Level) Experience in the sales or customer service industry is an added advantage.Salary: Basic salary of RM...
-
IT Support Enginer
2 weeks ago
George Town, Penang, Malaysia Intradeco Sdn Bhd Full timeProvide end user service support and resolve problems to the end user's satisfaction. Troubleshoot end user's Computing issue, and hardware issue (PC, server, printer, etc.).. Provide troubleshooting and firstlevel diagnosis of IT problems Monitor and respond quickly and effectively to requests received through the IT helpdesk Monitor Service Desk for...
-
Operational Security Analyst
2 weeks ago
George Town, Penang, Malaysia Teleperformance Full timeOverview:Operational Security is responsible for overall compliance (either by direct management or support) to GISP Controls, Client Contractual Requirements, Physical Security, as well as Health & Safety, Fraud Investigations, Operational Support, and ownership of the Teleperformance risk assessment program (SRA).Qualifications:Requirements:Education...
-
Operation Executive
2 weeks ago
George Town, Penang, Malaysia EPS Ventures Sdn Bhd Full timeJob Opportunity To assist sales team to ensure monthly, quarterly and annually sales targets are achieved. To assist in motivating, provide feedback, support and educating the sales team to enhance individual development & growth to maintain team spirit. Monitor all sales & operation related activities with proper SOP, aiming to ensure the efficiency &...
-
Operator
2 weeks ago
George Town, Penang, Malaysia TTM Technologies - North America Full timeTTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board ManufacturerAbout TTMTTM Technologies, Inc. is a leading global manufacturer of technology solutions including engineered systems, radio frequency ("RF") components and RF microwave/microelectronic assemblies, and quick-turn and technologically advanced...
-
Sales Support
2 weeks ago
George Town, Penang, Malaysia Agensi Pekerjaan AN Asia Sdn Bhd Full time・Providing essential support to our sales efforts and contributing to the achievement of the customer satisfaction・Involve sales operations coordination, administrative support and customer service・Assist the sales team in preparing and organizing various documents such as quotations, sales reports, and presentations.・Coordinate and schedule...
-
Business Support Administrator
4 weeks ago
George Town, Penang, Malaysia Boston Scientific Full timeAdditional Locations: N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools,...
-
Business Support Administrator
2 weeks ago
George Town, Penang, Malaysia Boston Scientific Full timeAdditional Locations: N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools,...
-
Business Support Administrator
4 weeks ago
George Town, Penang, Malaysia Boston Scientific Full timeAdditional Locations: N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools,...
-
Operation Assistant
2 weeks ago
George Town, Penang, Malaysia DHL Full time1. To lead, monitor & follow up daily inbound & outbound operation. 2. To prepare incident report if found damages or discrepancy during daily operation. 3. Visually check on cargo i.e. dented cartons, wet cartons, torn cartons, short ship/ over ship & etc. Tally in and ensure accuracy. 4. Verify documents, update system accurately and timely. 5. To ensure...
-
Business Operations Manager
2 weeks ago
George Town, Penang, Malaysia INTEL Full timeCome join a centralized team of Business Operations professionals supporting segments within Corporate IT and Digital Transformation. This team of individual contributors is responsible for establishing consistent strategies and practices that are executed in partnership with segment leadership.The business operations managers in this team will partner...
-
Customer Support Assistant
2 weeks ago
George Town, Penang, Malaysia Merchantrade Asia Sdn Bhd Full timeAttending to walk-in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company's Standard Operation Procedure (SOP); Provide aftersales customer service and public relations support; Support branch operations and administration...
-
Operations Assistant
2 weeks ago
George Town, Penang, Malaysia DHL Full timeJOB DESCRIPTION: To lead, monitor & follow up daily inbound & outbound operation. To prepare incident report if found damages or discrepancy during daily operation. Visually check on cargo i.e. dented cartons, wet cartons, torn cartons, short ship/ over ship & etc. Tally in and ensure accuracy. Verify documents, update system accurately and timely. To ensure...
-
Business Support Administrator
2 weeks ago
George Town, Penang, Malaysia Boston Scientific Corporation Full timeWork mode:HybridOnsite Location(s):Penang, MalaysiaAdditional Locations: N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and highperforming employees, tackling some of the most important health...
-
Sales Operation Analyst
2 weeks ago
George Town, Penang, Malaysia INTEL Full timeManages sales operation process, help sales organization to run effectively and efficiently. Refine business processes and make systematic enhancements by resolving operational inconsistencies and bottlenecks.Primary responsibilities include but are not limited to:Responsible for creating reports and dashboards, providing ad-hoc analytical support and...