Psg Customer Operations Support

2 weeks ago


George Town, Penang, Malaysia INTEL Full time
As a Customer Operations Support, you will be part of Programmable Solutions Group (PSG) Penang team. You are responsible to support any backlog management and deliver competitive customer supply chain experience.

Responsibilities:

  • Assist PSG Global Customer Operation Specialist in Orders Backlog Management and Orders Fulfilment for Distributors and Direct Customers.
  • Review and process change orders to ensure PSG Backlog matches customer
  • Backlog within agreed terms and conditions and internal guidelines.
  • Manage fallout orders and work with Customer Operation Specialist for dispositions.
  • Perform manual/mass updates to orders cancellations, split, blocks.
  • Run, extract and systematize reports.
  • Work with logistics partners, Global Trade, warehousing and planning to support urgent customer requests, and escalate expedites as necessary.
  • Collaborate with partners and members both regionally and globally.
  • Perform Demand Supply forecast alignment, Reverse Logistic management, stock rotation.
  • Act as order admin role in supporting the WW Customer Operations on data and table updates and standardizations.

Qualifications:

Requirements:

  • 12 years of relevant experience. Fresh graduates are also encouraged to apply.
  • Bachelor's Degree in any relevant field
  • Have experience related to Customer orders management
  • SAP systems experience
  • Proficient in Excel, PowerPoint, Outlook
  • Have a degree qualification in business or supply chain or related field
  • Have experience in multinational electronics/semiconductor business or similar
  • Proficiency in written business communications in English
  • Be Customer Obsessed
  • Be Resilient
  • Have a positive attitude

Inside this Business Group:


Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions.

SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples.

The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe.

Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.


Posting Statement:


All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.


Benefits:

Working Model:


This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.


In certain circumstances the work model may change to accommodate business needs.
JobType

Hybrid

  • George Town, Penang, Malaysia INTEL Full time

    In Q4 2023, Intel announced that Altera will be reported as a separate business unit beginning on January 1, 2024, with ongoing support from Intel. This role is associated with that standalone business strategy and is expected to fully transition to a standalone company at some point in the future, with an anticipated target of January 1, 2025.We are a...


  • George Town, Penang, Malaysia INTEL Full time

    Qualifications:a. BS/MS in Electrical/ Electronic/ Computer Engineering or related field with at least 7+ years of experience b. Expertise in Verilog/System Verilog, VCS/Verdi, OVM/UVM, Formal c. FPGA, custom IC or ASIC design and verification experience d. Knowledge of protocol such as JESD204, Interlaken, Serial Lite and Ethernet is a strong plus e....


  • George Town, Penang, Malaysia INTEL Full time

    In Q4 2023, Intel announced Altera will be reported as a separate business unit beginning on January 1, 2024 with ongoing support from Intel. This position is associated to that standalone business strategy and is expected to fully transition to a standalone company at some time in the future.As an Embedded Firmware Engineer within the Design Creation and...


  • George Town, Penang, Malaysia INTEL Full time

    Manages sales operation process, help sales organization to run effectively and efficiently. Refine business processes and make systematic enhancements by resolving operational inconsistencies and bottlenecks.Primary responsibilities include but are not limited to:Responsible for creating reports and dashboards, providing ad-hoc analytical support and...

  • Customer Support

    2 weeks ago


    George Town, Penang, Malaysia Two95 International Inc. Full time

    Customer Support - Assistant Sales Advisor (English & Malay) - C1 Level in EnglishWorking Hours: 9 am to 9 pm shift (It will transition to a 24/7 shift in the future) Individuals who can fluently speak and write in Bahasa Malaysia and English (C1 Level) Experience in the sales or customer service industry is an added advantage.Salary: Basic salary of RM...

  • Customer Support

    2 weeks ago


    George Town, Penang, Malaysia Agensi Pekerjaan Job Expert Sdn Bhd Full time

    Requirements: Fresh Graduates are WELCOME, any related experience will be a plus point. Willing to accept rotational shift schedules. Responsibilities Support customers to place online orders with the client.Provide timely support to customers through available communication channels (inbound phone calls and email).Processing payments and confidential...

  • Customer Support

    2 weeks ago


    George Town, Penang, Malaysia Two95HRHUB Full time

    Freshers welcomeMUST - Fluent Speaking English ( C1 or B2 Level )Working Hours - Rotational night shiftsAssistant Sales Advisor (English & Malay) (C1 / B2 Level in English Language)Individuals who can fluently speak and write in Bahasa Malaysia and English (C1 Level)Experience in the sales or customer service industry is an added advantage.Working Hours: 9...


  • George Town, Penang, Malaysia Merchantrade Asia Sdn Bhd Full time

    Attending to walk-in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company's Standard Operation Procedure (SOP); Provide aftersales customer service and public relations support; Support branch operations and administration...

  • Customer Support

    2 weeks ago


    George Town, Penang, Malaysia amIT Global solutions sdn bhd Full time

    The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which are:1.Responsibility: The CSS represents the client and is the face of the brand to the outside world.2.Quality and a Passion for Excellence: We always want to shoot for the best possible result.The CSS is expected to...


  • George Town, Penang, Malaysia 3S-Talent Search Full time

    Looking for Business Operation Support - Optical Industry Mon Fri =9am 6pm 2. Sat = 9am 1pm Location: Penang IslandResponsibilities: Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time Always maintaining a positive, empathetic and professional attitude towards...


  • George Town, Penang, Malaysia Agensi Pekerjaan 3S Talent Search Sdn Bhd Full time

    About Our ClientThe company operates in the Optical Goods Stores industry, they produce and sell optical goods like ophthalmic frames, lenses, and sunglass lenses.Responsibilities: Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time Always maintaining a positive,...


  • George Town, Penang, Malaysia SCALABLE Network Technologies Full time

    Date: Jul 3, 2023- Country: Malaysia- State / Province: Penang- City: Penang- Job Type: Campus- Job ID: 50708Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world's visionaries and innovators in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees...


  • George Town, Penang, Malaysia INTEL Full time

    Operations Excellence: Support customer requirements and ensure smooth execution of order management Drive business and revenue optimization through partnership with field team and customers Be the eyes and ears for HQ and management to provide real time intelligence on business development and update at the edge (include competition), give assessment and...


  • George Town, Penang, Malaysia SCALABLE Network Technologies Full time

    Date: Jan 31, 2024- Country: Malaysia- State / Province: Penang- City: Penang- Job Type: Regular- Job ID: 51823Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world's visionaries and innovators in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000...


  • George Town, Penang, Malaysia Gratitude Inc. Full time

    Role:Any OtherTimings:Rotational Shifts (Permanent)Industry:OtherWork Mode:Work from officeFunctional Area:Any OtherKey Skills: Customer Service Japanese language Korean Job Title: Native Japanese and Korean Customer Support RepresentativeLocation: LV, Georgetown PenangEducation:High school diploma required2 years of university education preferred; 3 or 4...


  • George Town, Penang, Malaysia Recruitment Room Full time

    Title: Native Japanese and Korean Customer Support RepresentativeLocation: LV, Georgetown PenangJob Type: Full-timeEducation: High school diploma required 2 years of university education preferred; 3 or 4 years of bachelor's degree is acceptable Minimum of 5 years of relevant work experienceLanguage Requirements: Native proficiency in Japanese and Korean...


  • George Town, Penang, Malaysia SCALABLE Network Technologies Full time

    Date: Jun 9, 2023- Country: Malaysia- State / Province: Penang- City: Penang- Job Type: Regular- Job ID: 50607Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world's visionaries and innovators in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees...


  • George Town, Penang, Malaysia PERSOLKELLY Malaysia Full time

    Location : Bayan Lepas, PenangJob Summary:Resolves problems with customers via telephone, email or chat sessions using technical product knowledge and interpersonal skills. Troubleshoots problems with appropriate applications, products and vendors. Identifies and documents customer issues, and escalates as directed. Develops an understanding of multiple...


  • George Town, Penang, Malaysia PERSOLKELLY Malaysia Full time

    Location : Bayan Lepas, PenangJob Summary:Resolves problems with customers via telephone, email or chat sessions using technical product knowledge and interpersonal skills. Troubleshoots problems with appropriate applications, products and vendors. Identifies and documents customer issues, and escalates as directed. Develops an understanding of multiple...


  • George Town, Penang, Malaysia SCALABLE Network Technologies Full time

    Date: Feb 14, 2024- Country: Malaysia- State / Province: Penang- City: Penang- Job Type: Internal Temporary Worker- Job ID: 51926Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world's visionaries and innovators in electronic design, simulation, prototyping, test, manufacturing, and optimization....