Sales & Data Administrator

1 week ago

Bukit Jalil, Malaysia MISHU SDN. BHD. Full time

Responsibilities:

Sales Support:

  • Assist the sales team in issuing invoices, collecting payments, and verifying the completeness of relevant documents before passing them to the appropriate departments.
  • Collaborate with the finance team to ensure timely and accurate invoicing and payment processing.
  • Act as a point of contact for clients inquiries related to invoicing and payment, project progress, providing prompt and professional assistance.
  • Update sales related documentation including quotation templates, checklists and process and procedure documentation.

KYC Compliance:

  • Perform Know Your Customer (KYC) checks on clients based on set SOP.
  • Remind clients to complete electronic KYC (eKYC) procedures in a timely manner.
  • Maintain uptodate records of KYC documentation and ensure compliance with regulatory requirements.

Data Management:

  • Regularly audit data to identify discrepancies, errors, or inconsistencies and take corrective actions as needed.

CRM Maintenance:

  • Ensure the completeness and accuracy of data in the Customer Relationship Management (CRM) system.
  • Work closely with the sales team and fulfilment teams to update and maintain customer records, activities, and interactions within the CRM.
  • Generate reports and dashboards to provide insights into sales performance and trends.
  • Organize and maintain files and records.

Requirement:

  • Bachelor's degree in Business Administration, Finance, or a related field.
  • Experience with CRM systems, particularly HubSpot or equivalent, is preferred but not required
  • Proven experience in sales support, data administration, or a similar role.
  • Familiarity with invoicing processes, payment collection, and financial documentation.
  • Strong understanding of KYC compliance requirements and procedures.
  • Proficiency in data management tools and platforms, with experience in migrating data between systems.
  • Excellent attention to detail and accuracy in data entry and analysis.
  • Effective communication skills, both written and verbal, with the ability to interact professionally with clients and team members.
  • Ability to prioritize tasks, meet deadlines, and work efficiently in a fastpaced environment.

Salary:
RM2, RM3,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Maternity leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

  • Admin: 1 year (preferred)
  • Customer service: 1 year (preferred)

Language:

  • Mandarin (preferred)
  • English (preferred)

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