Claims Manager

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia JAC Malaysia Full time

Contract type:

  • Permanent
  • Location:
  • Kuala Lumpur
  • Specialisation:
  • Banking & Financial Services / Insurance
  • Reference:
  • PR/ Contact details:
  • Jace Lai
  • Job published:
  • July 06, :23
    JOB RESPONSIBILITIES
  • Processing claims in accordance to company policy and practice.
  • Provide advice, sound judgment and recommendation on case that surpasses the authorized authority.
  • Provide advice with appropriate referrals/escalations as and when needed.
  • Ensure claims recommendations and decisions are complied with legal requirements, industry regulations, company policies and professional codes.
  • Follow up with adjuster/surveyor/expert/solicitor for the status of the claims including timely update provision of reserve.
  • Ensuring fair and expeditious settlement of a valid claim in accordance to policy conditions.
  • Liaising with respective personnel in charge for claim matters, settlements, recoveries, and subrogation.
  • Ensure internal customer requests / inquiries for retrieval of claim documents are well attended on timely manner.
  • Provide technical support on Actuarial/Underwriting operation as and when required.

JOB REQUIREMENTS

  • Preferably with at least 35 years of experience in handling general claims.
  • General knowledge of the insurance / reinsurance industry.
  • Ability to handle the related claims independently.
  • High learning agility and work efficiency.
- #LI-JACMY
- #statekl
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