Tailor Boutique Sales Assistant

2 weeks ago

Cyberjaya, Selangor, Malaysia MasterPiece Tailor Exclusive Full time

Responsibility:

1.

Customer Service:

  • Greet customers upon entry with a friendly demeanor and assist them in finding the appropriate clothing or accessories.
  • Provide personalized assistance to customers, understanding their preferences and offering tailored recommendations.
  • Handle customer inquiries, complaints, and concerns promptly and professionally, striving to ensure a positive shopping experience.

2.

Sales:

  • Actively engage in sales activities to meet or exceed monthly sales targets.
  • Utilize product knowledge to effectively communicate the features and benefits of various items to customers.
  • Assist customers in making purchasing decisions by providing accurate information on pricing, sizes, colors, and available inventory.

3.

Fitting and Alterations:

  • Take accurate measurements of customers for custom tailoring or alterations.
  • Collaborate with the tailor to ensure precise fittings and alterations are made according to customer specifications.
  • Communicate any special requests or instructions from customers to the tailor to ensure customer satisfaction.

4.

Inventory Management:

  • Monitor and maintain appropriate stock levels by replenishing merchandise on the sales floor as needed.
  • Conduct regular inventory counts and assist in restocking shelves or racks to ensure a wellorganized and visually appealing store environment.
  • Notify management of any discrepancies or shortages in inventory.

5.

Visual Merchandising:

  • Assist in creating visually appealing displays to showcase merchandise and promote sales.
  • Ensure that all products are neatly arranged and tagged with accurate pricing information.
  • Regularly rotate merchandise and update displays to highlight new arrivals or seasonal items.

6.

Operational Support:

  • Assist in opening and closing procedures, including cash register reconciliation, securing the premises, and ensuring cleanliness and orderliness of the store.
  • Adhere to company policies and procedures regarding cash handling, returns, exchanges, and store security.
  • Collaborate with team members to achieve store goals and objectives.

7.

Continuous Learning:

  • Stay informed about current fashion trends, industry developments, and product knowledge through training sessions and independent research.
  • Actively seek feedback from customers and colleagues to identify areas for improvement and professional development.

8.

Safety and Compliance:

  • Maintain a safe and clean working environment by following health and safety guidelines and procedures.
  • Adhere to all relevant laws and regulations governing retail operations, including but not limited to those related to consumer protection and data privacy.

Qualifications:

  • High school diploma or GED is preferred.
  • Proven retail sales experience.
  • Previous working experience in a tailor boutique will be an added advantage.
  • The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
  • The ability to work in a fastpaced environment.
  • Strong organizational skills.
  • Effective communication skills.
  • Exceptional customer service skills.
  • Detailoriented.

Pay:
RM1, RM3,000.00 per month

Benefits:

  • Free parking
  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Monday to Friday
  • Weekend jobs

Supplemental pay types:

  • Commission pay
  • Performance bonus
  • Yearly bonus

Education:

  • STM/STPM (preferred)

Experience:

  • Tailor boutique
Sales Assistant: 1 year (preferred)

Language:

  • English (preferred)
  • Bahasa (preferred)

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