Customer Sales Operation Specialist
1 week ago
Responsibilities and Tasks
Key Responsibilities:
(Customer Service)
- Sox compliant order entry and management of orders.
- Day to day management of customers' accounts ensuring that a professional, collaborative and engaged relationship is developed and maintained.
- Ensure proactive steps are taken to optimize sales plans, maintain target inventory and meet other metric goals.
- Proactive monitoring/analyzing of sales forecast to identify gaps between supply and demand.
- Collaborate closely with internal partners for operational efficiency.
- Focal point for customer related operational issues /escalations.
- Identify and strive for continuous improvement including the establishment of global best practices for customer support.
- Remain knowledgeable about all organizations products and services to support sales efforts, as well as Customers' products and market to better serve customers' needs and to represent Customer for client.
Education
Minimum degree holder.
Experience
Additional Information:
3-5 years related experience in similar job is preferable. _Not Specified _
Qualifications:
- Strong communication and interpersonal skills.
- Energetic team player with a demonstrated drive for high performance.
- Adaptability to change in a highly dynamic/challenging work environment.
- Strong organizational skills, ability to prioritize, multitask and manage your own time
- Selfmotivated, driven, dedicated, and willing to learn with a desire to succeed.
- Excellent problem solving skills.
- Ability to communicate fluently in English is a must, Chinese speaking is desirable; additional languages of Japanese are considered an asset.
- Knowledge on basic to intermediate Supply Chain is desired.
- Adopt a flexible approach to increase and maintain the quality of service.
- Basic finance and accounting knowledge is desired.
Job Type:
Contract
Contract length: 12 months
Salary:
RM3, RM5,000.00 per month
Schedule:
- Monday to Friday
Application Question(s):
- Do you have experience in supply chain and experience with ERP/CRM system?
Education:
- Bachelor's (required)
Experience:
Customer Sales Operation: 3 years (preferred)
Language:
- Mandarin (required)
- Japanese (preferred)
- English (preferred)
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