Online Sales Representative Customer Service
2 weeks ago
We are seeking a dynamic and customer-focused individual to join our team as an Online Sales cum Customer Service Representative.
In this role, you will be responsible for driving online sales and providing exceptional customer service to ensure a positive shopping experience for our customers.
- Proactively engage with online customers to understand their needs and recommend products or services.
- Utilize persuasive communication skills to drive sales and meet monthly revenue targets.
- Keep abreast of product knowledge and promotions to effectively pitch and sell to customers.
- Respond promptly to customer inquiries through various online channels (WhatsApp, Social Media).
Requirements:
- Proven experience in online sales and customer service roles.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize in a fastpaced environment.
- Familiarity with online sales platforms.
- Strong problemsolving skills.
Benefits:
- Competitive salary with performancebased incentives.
- Basic + commissions + group Incentives.
- EPF SOCSO contributed.
- Training and development opportunities.
- Friendly and collaborative work environment.
- Laptop and mobile phone is provided.
- Free parking
- Incentive company trip
- Monday to Friday ( 9AM to 6PM)
Salary:
Up to RM3,000.00 per month
Benefits:
- Additional leave
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Yearly bonus
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