Operations Officer

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia SOLS 247 Full time

ROLE SUMMARY:


Do you want to build a career while also improving the lives of people? In SOLS Foundation we transform the lives of B40 Malaysian youth with knowledge, skills, and motivation to move them out of poverty towards the middle class.


Join our program team as Operations Officer and contribute to the core effort of providing the B40 with education, training, personal development, and employment support.

Our programmes are designed specifically for the communities we serve, with their input and catered to their needs. Our current focus is the rural Orang Asli and Orang Asal communities, and urban low income youth.

As an Operations Officer, you are the enabler of programme delivery and implementation.

You collaborate with all programme teams to secure, manage and distribute essential resources such as equipment, vehicles, study materials, food and other supplies.

You get to engage with the entire organisation, external stakeholder and with programme participants alike.

KEY RESPONSIBILITIES:

In this role, you will:

Coordinate with external stakeholders:

  • Coordinate and ensure building maintenance activities and needs (aircon service, office furniture, students' dorm furniture and electronics, cafeteria, toilets etc.);
  • Coordinate with donors for pickup, dropoff or collections of donated items;
  • Manage the groceries in the cafeteria;

Coordinate daily operations and building facilities

  • Manage the time and activity of the cafeteria staff;
  • Maintain inventories of equipment (laptops and either electronics) and other items, and distribute such items upon request;
  • Coordinate with programme teams for necessary resources for programme delivery;
  • Manage petty cash and budgets;
  • Survey the market, prepare quotations and procure items;
  • Manage and coordinate food, technology setup (sound systems, projectors), room setup for events (ie. training sessions, townhall etc.);
  • Warden the students occupying the dorms check cleanliness, make sure the students execute cleaning tasks, etc;
  • Issue ecertificates or printed certificates for educational programmes;
  • Create SOPs and operational standards to improve processes.

EXPECTATIONS:

In this role you will be expected to:


  • Demonstrate passion, motivation and care in serving the B40. Our mission is to enable the B40 to achieve middle class outcomes, so that they come and stay out of poverty, and you play an important role in achieving that. You need to act with a strong sensitivity towards the reality and needs of the communities we serve.
-
Collaborate with all departments and project teams. It's important that you're comfortable to engage, reach out, and communicate with everyone.
-
Be on stand-by for emergencies. The Operations function looks into our space and facilities, and, if anything malfunctions and requires urgent attention, you may be needed to attend to it.
-
Adapt to the needs of the community and various programmes we work with. The lives and needs of our participants are complex and changing. To be able to support them, we have to keep up, and constantly adjust and improve our services.
-
Be in the community. You need to know who you serve, so you have to meet them where they are. You will need to travel independently or with the team to Orang Asli, rural, urban communities, and partner locations, and engage with participants in-house.
-
Be enthusiastic and driven to learn and self learn. We serve the B40 mainly through education, so it is essential that we are learners, seekers, and open to make mistakes and grow from them.
-
Share your knowledge and guide others. We are all happier and grow faster in a place where we respect and help each other.

BENEFITS:

What's great about this opportunity?

  • You join the journey of a very experienced, innovative and adaptable nonprofit that served more than 750,000 participants so far;
  • You work with a welcoming, caring, dedicated, motivated and enthusiastic team;
  • You learn on the job more than any college class could teach you about social impact and helping the B40 in a meaningful way;
  • You learn and develop transferable skills and knowledge that enable you to increase your expertise and grow your leadership skills;
  • You have a chance to contribute from the groundup to the efforts of making Malaysia a middletohigh income economy.

QUALIFICATIONS:

To be shortlisted for this position, you will need to have:

  • A bachelor's degree in a relevant field (Business Administration, Operations management etc.);
  • Administration, operations or related work experience;
  • Ability to coordinate with suppliers and service providers;
  • Minimum B1 proficiency in English and Bahasa Malaysia, written and spoken;
  • Working knowledge of Google workspace and digital skills for work;
  • Ability to understand and work with research and data;
  • Ability to plan budgets and track expenses;
  • Strong organisational skills;
  • Excelle

  • Risk Operations Officer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    Develop, follow, and enhance risk management policies and procedures within the designated risk jurisdiction. Collaborate closely with the dealing and liquidity teams to effectively assess and manage operational risks. Serve as a technical liaison to stakeholders and various departments within the firm, providing clear and concise answers to complex queries....

  • Office Administrator

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    Responsibilities: Facilities Management: Ensure optimal maintenance of office facilities by promptly addressing issues and coordinating with external service providers. Office Renovations: Oversee the review of contracts and manage office fitouts to create a comfortable and productive working environment. Budget Management: Support in overseeing the budget...

  • Customer Operation Supervisor

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer's...

  • Client Support Officer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    Are you ready to embark on an exciting journey with a rapidly expanding global business? We're on the lookout for a dedicated and experienced Client Support Officer to join our incredible team based in Malaysia. If you're passionate about nurturing a long-term career in this industry and possess the skills and enthusiasm we're seeking, we want to hear from...

  • Marketing Operation Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    Responsibilities: Collaborate with crossfunctional teams to gather campaign assets, both online and offline, and ensure timely delivery. Communicate with internal and external groups to ensure marketing materials comply with regulations. Identify issues, risks, and benefits of website content and functionality updates, and outline business impacts. Provide...

  • Funding Operation Associate

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    What A Day Looks Like:***: - Daily Funding reviews and processing.***: - Daily data reconciliation and generation of reports.***: - Statistics collation and analysis.***: - Identify, analyse, and report abnormal funding situations or issues.***: - Risk Analysis from a Funding Standpoint.***: - Case processing.***: Requirements: Bachelor's degree in Business...

  • It technician

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Bid Operations Full time

    Key Responsibilities: Install and configure computer hardware, software, systems, networks, printers, and scanners. Monitor and maintain computer systems and networks, responding in a timely manner to service issues and requests. Provide technical support across the company to ensure optimal operations. Set up accounts for new users and assist with password...

  • It technician

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Bid Operations Full time

    Key Responsibilities: Install and configure computer hardware, software, systems, networks, printers, and scanners. Monitor and maintain computer systems and networks, responding in a timely manner to service issues and requests. Provide technical support across the company to ensure optimal operations. Set up accounts for new users and assist with password...

  • HR Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    Human Resources Management: Establish effective communication and collaboration with HQ HR ensures that all the HR practices at local level align with the broader organizational strategies and goals. By relaying important information, feedback, and local insights to HQ, the HR Manager should adapt HQ strategies to fit the local context, ensuring that...

  • Client Support Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    Are you ready to embark on an exciting journey with a rapidly expanding global business? We're on the lookout for a dedicated and experienced Client Support Officer to join our incredible team based in Malaysia. If you're passionate about nurturing a long-term career in this industry and possess the skills and enthusiasm we're seeking, we want to hear from...

  • Client Support Coordinator

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    Engaging with clients to address queries and provide information about our trading platforms and service offerings. Assisting clients in resolving technical and troubleshooting issues. Collaborating with different departments to efficiently resolve client concerns. Monitoring and reviewing live chat conversations to maintain the highest quality standards...

  • Client support coordinator

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Bid Operations Full time

    Job Description: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and telephone. Delivering outstanding customer service to clients through Live chat,...

  • Operations Officer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Eng Lian Enterprise Sdn Bhd Full time

    Assisting the Managers with operational issues Assist in organizing meetings, maintaining and following up maintenance schedules Promptly answering the questions of staff, tenants, owners and customers Providing excellent customer service and maintaining relationships with vendors Updating logs, assist in preparing weekly/monthly report, filing forms and...

  • Chief Operation Officer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia DE LETTUCE BEAR BERHAD Full time

    Chief operating officers are the right hand and second in command of a company's chief executive officer. They ensure that the daily operations of the company run smoothly. Chief operating officers also develop company policies, rules and goals.THE INDOOR VERTICAL LETTUCE FARMING & HYDROPONICS SPECIALIST Ideal Farming Set-Ups De Lettuce B.E.A.R knows the...

  • Junior Risk Analyst

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    We are a rapidly growing company based in Australia and currently expanding our presence in Malaysia. As a Junior Risk Analyst, you will have the opportunity to gain valuable insights into financial markets and contribute to our growth. We are seeking individuals who are enthusiastic about learning, possess keen attention to detail, strong numerical and...

  • Operations Officer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Anradus Pte Ltd Full time

    Industry/ Organization Type:Logistics: Position Title:Operations Officer (Air Freight) /Air Operation Officer:Working Location: Changi Airfreight CentreWorking Hours: 5.5 days, Mon - Fri (9 am - 6 pm) Sat (9 am - 1 pm) (alternate Saturday upon confirmation Salary Package: Basic Salary +OT + AWS Duration: Permanent RoleKey Responsibilities Start with handling...

  • Chief Operating Officer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

    Employer BackgroundAn international financial technology firm in Asia that create innovative products and provide end to end IT solutions to clients across the worldPosition TitleChief Operating OfficerSalary RangeUp to RM30,000Working LocationKuala LumpurSummaryChief Operating Officer (COO) to lead all commercial and operational aspects of the business. You...

  • Chief Operating Officer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SEER Sdn Bhd Full time

    Position: Chief Operating OfficerSalary Up To RM18000Location: Kuala LumpurChief Operating Officer (COO) to lead all commercial and operational aspects of the business. You will provide leadership and strategic vision to the organisation. You will bring operational, managerial, and administrative procedures, reporting structures and operation controls to the...

  • Tour Operation Officer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Better Choice Travel & Tours Sdn Bhd Full time

    TOUR OPERATION OFFICERLocation: Cheras, SelangorResponsibilities: Arranging and making reservations for booking confirmations Collaboration with overseas agent for the request on hotel reservation, transfer & etc Good negotiation skill with ground operator agentsRequirements: At least 1 year(s) of working experience in the related field is required for this...

  • Chief Operating Officer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

    [RN] Our client is a regional holding company and parent to a suite of fintech subsidiaries and affiliates providing comprehensive fintech solutions and services.COO Responsibilities n RequirementsChief Operating Officer (COO) to lead all commercial and operational aspects of the business. You will provide leadership and strategic vision to the organisation....