Customer Service/sales Support Officer

1 week ago


Butterworth, Penang, Malaysia Curas Sdn. Bhd. Full time

Curas Sdn. Bhd. is a subsidiary of a British company with office based in Butterworth. Curas is emerging as a new medical device brand in the world. We would like to invite capable and dedicated individuals to join our dynamic organization, for an exciting career in the below position. We offer challenging and supportive working environment with opportunities for career development.

Customer Service cum Sales Support Officer (2 positions)

Responsibilities

  • To support Customer Service and Logistic (Supply Chain) department.
  • To manage customer orders, stock management, logistic coordination and sales support
  • Manage and handle customers' enquiries and issue order confirmations.
  • Coordinate and negotiate for best shipment and transport cost from forwarder.
  • Liaise with warehouse on picking, palletisation and despatch of goods, as part of order fulfilment process.
  • Handle customer service/sales support and logistic tasks efficiently on a daily basis
  • Data entry, sales reports and customer service analysis report to support management decisionmaking
  • Stock management, planning and issuing Purchase Orders.
  • To assist in various other customer coordination tasks.

Requirements:

  • Degree or Diploma in Supply Chain, Business Administration or other related discipline.
  • Minimum 1 year of working experience in customer service, marketing, supply chain or logistic.
  • Possess strong analytical skill and have good sense of numbers.
  • Good verbal and written communication in English.
  • Energetic, detail oriented, good organization skill and excellent problem solving skills.
  • Fresh graduate without experience but keen interest to enter into Supply Chain are also encourage to apply.

Job Types:
Full-time, Permanent, Fresh graduate

Salary:
RM2, RM3,200.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift

Supplemental pay types:

  • Overtime pay
  • Yearly bonus

Application Question(s):

  • Carton size is 60 (L) x 40(W) x 35(H)cm. A 40HQ container take in 72m3 of goods. How many cartons can be loaded into this container at maximum?

Experience:

  • Customer Service/
Supply Chain: 1 year (required)

  • Microsoft Pivot table and Vlook up: 1 year (required)

Language:

- and write fluent English (required)

Application Deadline: 04/18/2024

Expected Start Date: 04/15/2024

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