![CMG Online Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
IT Helpdesk Analyst
2 weeks ago
- Determining the best solution based on the issue and information collected from customers.
- Logs and incidents/requests using in-house customer management system and continuous update the knowledge-base system.
- Communicate with other service providers, record and follow up with incidents whenever required.
Requirement:
- SPM/STPM/'A' Level/Pre-U, Diploma, and Degree in relevant disciplines.
- Optimistic, passionate, and customer-oriented.
- Ability to see through the incident and diagnose in the most effective manner.
- Team player.
- Working on rotational shift hours
Job Types:
Full-time, Contract
Contract length: 12 months
Pay:
RM2, RM3,200.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Application Question(s):
- What is your expected salary range?
- Are you comfortable working on shift schedule?
Expected Start Date: 06/01/2024
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