Housekeeping - The Chow Kit Hotel

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Ormond Group Sdn Bhd Full time

Room/Public Area Cleanliness

  • Ensure the room/public area cleanliness quality is up to the Hotel standard.
  • Ensure linen used is according to the Hotel standard and is in good condition.
  • Ensure all facilities in room is functional and in good condition
  • Liaise and follow up with Maintenance Division on defect works to be completed in each room within the given timeline
  • Monitor and ensure the weekly/biweekly/monthly cleaning of the public area is done as scheduled.
  • Prepare a checklist for public area/room cleaning schedule and follow up accordingly
  • Liaise with Housekeeping Supervisor/Executive Housekeeper on available rooms/defect rooms status to ensure room inventory is sufficient for sale and occupancy on daily basis.
  • Liaise with external housekeeping staff/supervisor to reclean the rooms if the cleanliness is not up to prescribed standard.
  • Undertake any task or assignment as may be assigned to by immediate superior or Management from timetotime.

Daily operations stock

  • Record and submit daily stock movements to Housekeeping Supervisor/Executive Housekeeper i.e. toilet rolls, toiletries kit, garbage bag, towel bag, cleaning chemical, room inventory or any replacement needed to ensure all items in the room are in good condition.
  • Submit stock order for daily operations to Housekeeping Supervisor/Executive Housekeeper.
  • Log and monitor all housekeeping machineries and equipment movement services/quantities and to ensure all in good condition.
  • Monitor and assist Housekeeping Supervisor/Executive Housekeeper on daily operations cost.

Housekeeping Tracking Report

  • Ensure all external housekeeping staffs follow the housekeeping cleaning procedure and all cleaning tracking is declared accurately on daily basis.
  • Random checks on the cleaning equipment used by the housekeeping team and to ensure all are in good condition.
  • Log and track movement of key cards, keys, equipment, and other items issued to external housekeeping staff.

Linen Count and Quality

  • Ensure all linen transaction from the Linen room → Check-Out Room → Laundry → Linen Room is declared accurately on a daily basis
  • To audit the physical linen stock on monthend together with the Housekeeping Supervisor/Executive Housekeeper to ensure all documented reports are accurate before each handover

Requirements:

  • You possess a refined command of English and Bahasa Malaysia, both orally and written.
  • You have an outstanding personal presentation skills and communication skills.
  • You have the ability to portray a courteous and hospitable attitude in a professional manner.
  • You are passionate in delivering exceptional level of guest services.
  • You are composed, efficient, organized and able to work under pressure.
  • You are fun and friendly with a cheerful attitude.
  • You are reliable and honest, with the ability to act in a professional manner.

Job Types:
Permanent, Fresh graduate

Salary:
RM1, RM2,500.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus


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