![Hemmersbach GmbH & Co. KG](https://media.trabajo.org/img/noimg.jpg)
L2 Remote Support Specialist
2 weeks ago
- Malaysia
- Petaling Jaya, Selangor
- Young professionals
- Fulltime
— Your Benefits
—**:
- Buddy program
- Flat hierarchies
- International environment
- Job with purpose
- Mobile working
- Onboarding program
Your skills: - English, Mandarin & Cantonese Language
- Able to work on shifts
- Ability to work daily routine & quickly adjust to incoming tasks
Your Tasks:
YOUR TASKS:
- Providing 24/7 printing area support to nontechnical endusers
- Analyzing issues and implementing a correct resolution
- Contact and provide troubleshooting steps to endusers
- Dealing with printer supplies queries
- Remote printer configuration
- Deployment of firmware and SafeCom software
- SafeCom account maintenance
- Knowledge base maintenance
Be part of us:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry.
We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids' Family and Hemmersbach Climate Force.
That's why Hemmersbach is The Social Purpose IT Company.-
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