Operation Executive

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia MHA Consultancy Services Sdn Bhd Full time

Key Responsibilities:

  • Organize and advance the payment system to ensure the accurate and timely processing of all transactions.
  • Investigate and resolve any paymentrelated issues, such as chargebacks or refunds.
  • Foster and maintain relationships with payment partners, banks, and other financial institutions.
  • Collaborate with other departments, such as customer service and finance, to address paymentrelated issues and enhance the overall payment experience for customers.
  • Determine highrisk transactions and respond timely to mitigate potential losses by placing holds, restricting accounts, and recommending closures of account transactions.
  • Performing evaluation of transaction risk and followup actions such as liaison with the customer and payment institutions for further verification
  • Conducting research to understand the market needs and targeted audience.
  • Conduct extensive market research and analysis to identify emerging trends, technologies and industry best practices in the payment gateway sector.
  • Stay uptodate with advancements in payment systems.
  • Collaborate with crossfunctional teams, to conceptualize and develop new payment gateway solutions.
  • Establish partnerships with external technology providers and industry experts to leverage their expertise and foster collaboration in development of new payment solutions.
  • Perform any other tasks and assignments as directed by the management.
  • Ensure all meetings are conducted successfully
  • Manage system, payment gateway, reply inquiry

Requirements:

  • Wiling to learn
  • Fast learner
  • Responsible
  • Able to start work immediately will be given first choice
  • Good time management
  • Willing to work long hours
  • Required language(s): English, Mandarin
  • Excellent communication and presentation skills
  • Good interpersonal, highly selfmotivated, communication and negotiation skills
  • Able to work in consistent and cautious

Benefits:

  • Young and Fun Working Environment
  • Transportation Allowance
  • Near to Public Transport (MRT / LRT)
  • Medical Claim
  • Employee Insurance
  • High Yearly Bonus
  • Monthly Bonding

Salary:
RM3, RM5,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Education:

  • STM/STPM (preferred)

Language:

  • Chinese (preferred)
  • English (preferred)

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