Customer Success Specialist

Remote Position: Hybrid Region: Asia Country: Malaysia State/Province: Johor City: SenaiSummaryProvide product cost and pricing support for production products that are new to a site or region. Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems...

About WK WinWood WK WinWood Sdn Bhd is a furniture manufacturer specialist in the manufacturing of wood furniture and wood products and was incorporated in Malaysia in January 2020 located in Senai Johor Malaysia. With its vast experience, expertise, knowledge, manufacturing facilities and resources both locally and overseas, WK Winwood is set to meet the...

Direct customers to online resources Create and maintain reports on customer interactions Attend weekly team meetings Update customer records in our system, including notes about conversations and outcomes Present ideas for improving customer care Participate in teambuilding activities Develop customer rapport Encourage customers to complete satisfaction...

Providing introductory information to new customers Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they're still satisfied with any purchases Letting customers or clients know about additional products or services Determining the quickest, most effective ways to answer a client's or...

To prepare ,maintain and update all Documentation related LMW Overseeing for proper filling of LMW Documentation according to LMW reequipment Manufacturing Experience in processing shipment and customs report. To prepare monthly report/Yearly Knowledge for custom rules and regulation and able to deal with custom officer for issues such as IPA& LMWSalary:...

Managing business relationship with customer, smooth communication skill for both internal/external tasks. Respond promptly to customer inquiries while providing a solution for each inquiry efficiently. Responsible for sales order processing and sales planning. Liaise with Production Department about customers 'orders and handling shipment delivery. Update...

Managing business relationship with customer, smooth communication skill for both internal/external tasks. Respond promptly to customer inquiries while providing a solution for each inquiry efficiently. Responsible for sales order processing and sales planning. Liaise with Production Department about customers 'orders and handling shipment delivery. Update...

Manage large amounts of incoming calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets...

Follow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. Process customer orders efficiently and accurately by provide the customer confirmation notifications. Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...

Follow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. Process customer orders efficiently and accurately by provide the customer confirmation notifications. Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...

MAIN DUTIES/ RESPONSIBILITIES→Contact window between customers and ASJ with regards of customers' order.→Receive and process PO from customer and liase with planner on schedule date. Reply to customers support date.→Responsible to do rescheduling on the existing PO for pull in/push out ior cancellation and to arrange for the shipment.→Planning for...

1) Prepare quotation 2) Offset quotation 3) Fax quotation 4) Dispatch and file the quotation into the master file quotation together with the checklist and individual customer file 5) Filing sales master file purchase order 6) Filing sales amendment master and invoice 7) Ensure all contract review documents are maintained and updated 8) Key in offset...

Providing customer support on any issues within the organization - this could be by telephone, internet, or a face to face support.Build customer relationships via good communication and field visit.Ensuring the processing of orders, preparation of correspondence, and fulfillment of customer needs to ensure that the customer leaves satisfied.To handle...

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Order processing, data entries, issue PO, D/O, Invoice, credit note, filing and etc. Liaise with internal team member in order to arrange transport to collect item or deliver item to customer site Source local and international (direct materials) for costsaving opportunities. To verify PO pricings during the order processing. Respond to RFQ and maintain...

Req ID: 120575Remote Position: NoRegion: AsiaCountry: MalaysiaState/Province: JohorCity: SenaiGeneral Overview:Functional Area: OPS - OperationsCareer Stream: CPM - Customer Program ManagementRole: Manager 3SAP Short Name: MG3Job Title: Customer Program Manager 3Job Code: MG3-OPS-CPMJob Level: Band 11Profile-Holding: YDirect/Indirect Indicator:...

Under general supervision, works within a specialized function with work verified on an as needed basis. Reads and interprets documents such as safety rules, operating and maintenance instructions, procedure manuals, and service orders. Writes routine reports and correspondence. Requires ability to speak effectively with groups of customers or employees of...

Responsibilities: To handle accounts receivable/ accounts payable functions. Preparation of journals, schedules and bank reconciliations. Prepare management report with Microsoft Excel. To participate in entering, updating and retrieves accounting data from accounting system. Issue cheque/ payment voucher/ invoicing/ cash book entry/ receipt and involve in...

Tool and die makers operate a variety of equipment and machinery designed to create metal tools and dies, which are both needed in several areas of manufacturing, and produce these tools in all steps of the production process. They design the tools and dies, then cut and shape them to size and finish them by manually operated machine tools, power tools, hand...

Complete mechanical assembly/electrical assembly, installation and testing of equipment to time deadlines Assembly and integrate a variety of mechanical assemblies Check and verify kitted (pre-picked) details parts and assemblies were issued correctly by comparing part numbers and quantities to drawing(s) Follow oral/written instructions provided by the team...