Administrative & Customer Service

2 weeks ago


George Town, Penang, Malaysia ACME MD GLOBAL SDN BHD Full time

Responsibilities:

  • Provide accurate and timely information to customers regarding products, services, and company policies
  • Manage customer accounts and maintain accurate customer records in the company's database
  • Process customer orders, returns, and exchanges
  • Coordinate with other departments to ensure timely delivery of products and services
  • Monitor customer feedback and provide suggestions for improvement to management
  • Perform administrative tasks such as filing, data entry, and scheduling appointments
  • Maintain office supplies inventory and order supplies as needed
  • Assist in organizing company events and meetings
  • Perform other duties as assigned by management

Requirements:

  • High school diploma or equivalent; some college coursework preferred
  • 2+ years of experience in customer service or administrative support role
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Proficient in Microsoft Office (Word, Excel, and PowerPoint)
  • Ability to multitask and work well under pressure
  • Detailoriented and able to maintain accurate records
  • Ability to work independently and as part of a team
  • Knowledge of basic accounting principles is a plus


The above job description is just a general overview, and the specific duties and requirements may vary depending on the organization and industry.


Full Job Description

  • Assisting and supports Team for quotation preparation.
  • Respond to daily enquiries and follow up from customers
  • Must be computer literate.
  • To assist on general paper work, documentation and filing.
  • To perform any adhoc duties.

Required:

  • Self starter, independent and able to work with minimum supervision.
  • Good written and communication skills. ( English, Malay ) + Mandarin IS A BONUS
  • 5 working day, 9am to 6pm

Job Types:
Full-time, Permanent

Salary:
RM2, RM3,000.00 per month

Benefits:

  • Opportunities for promotion

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Attendance bonus
  • Performance bonus

Application Question(s):

  • Please state how old you are D/M/Y
  • What are the languages you are able to speak ? ENG, MALAY, MANDARIN ?
  • Let me know you better E.
g What are your goals for your career ? Note :
You do not need to tell us what you like to eat or your favourite colour.

Ability to Commute:

  • George Town (required)

Willingness to travel:

  • 25% (required)


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