Telemarketing Team Leader Malay Speaker- Immediate

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia 51Talk Full time

Job Highlights

  • Walking distance from LRT station
  • Exposure to listed MNC, great and clear career path
  • Young and vibrant working environment

Responsibilities

  • Familiarize and continuously optimize all aspects of the telemarketing/call center process, including team building and team management;
  • Continuously summarize and identify customer needs, convert customers with lower demand into potential sales, and empower the team;
  • Supervise and mentor team members, improve work processes, propose performance improvement plans, and establish effective incentive rules;
  • Continually summarize and optimize based on the overall business goals of the company, lead the team to achieve the goals set by the company;
  • Undertake and complete any other tasks to the effective delivery of the job expected of a Team Leader / Associate Team Leader as determined and directed by the Company from time to time.

Requirements:

  • Ability to work in English, and Bahasa Malaysia.
  • Integrity, careful, hardworking, with strong selfdrive and execution; highperformance communicator, influencer, and promoter.
  • With more than 3 years of telesales experience and a minimum 1year management experience.
years old.

Benefits:

  • 5 working days per week
  • High basic salary+allowance+commission+incentive+bonus
  • EPF, SOCSO, Medical/Optical/Dental reimbursement
  • Annual leave, medical leave, public holiday etc
  • Training and career development

Salary:
RM4, RM9,000.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • Afternoon shift
  • Fixed shift

Supplemental pay types:

  • Commission pay

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Education:

  • Diploma/Advanced Diploma (required)

Experience:

  • TeleMarketing: 3 years (required)
  • Management: 1 year (required)

Language:

  • English (required)
  • Bahasa (required)
Expected Start Date: 09/13/2023

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