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Telemarketing Team Leader Malay Speaker- Immediate
2 weeks ago
Job Highlights
- Walking distance from LRT station
- Exposure to listed MNC, great and clear career path
- Young and vibrant working environment
Responsibilities
- Familiarize and continuously optimize all aspects of the telemarketing/call center process, including team building and team management;
- Continuously summarize and identify customer needs, convert customers with lower demand into potential sales, and empower the team;
- Supervise and mentor team members, improve work processes, propose performance improvement plans, and establish effective incentive rules;
- Continually summarize and optimize based on the overall business goals of the company, lead the team to achieve the goals set by the company;
- Undertake and complete any other tasks to the effective delivery of the job expected of a Team Leader / Associate Team Leader as determined and directed by the Company from time to time.
Requirements:
- Ability to work in English, and Bahasa Malaysia.
- Integrity, careful, hardworking, with strong selfdrive and execution; highperformance communicator, influencer, and promoter.
- With more than 3 years of telesales experience and a minimum 1year management experience.
Benefits:
- 5 working days per week
- High basic salary+allowance+commission+incentive+bonus
- EPF, SOCSO, Medical/Optical/Dental reimbursement
- Annual leave, medical leave, public holiday etc
- Training and career development
Salary:
RM4, RM9,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Afternoon shift
- Fixed shift
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
Education:
- Diploma/Advanced Diploma (required)
Experience:
- TeleMarketing: 3 years (required)
- Management: 1 year (required)
Language:
- English (required)
- Bahasa (required)
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