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Fresh Grad IT Service Desk
2 weeks ago
IT SERVICE DESK LEVEL 1
Location:
Bangsar, near public transport (LRT / Bus)
ROTATIONAL SHIFT BASIS early morning shift, but not graveyard
( 5 days working, 2 off days)
Have own transportation is preferred
Responsibilities:
- VOICE & NON-VOICE
- Provide IT support and technical issue resolution for network hardware and software problems for users in the Asia Pacific region.
- Collaborate with team members to escalate and resolve complex technical issues.
- Maintain accurate records of support tickets and resolutions.
- Provide excellent customer service and support to endusers.
Requirements:
- Diploma or Bachelor's degree in Computer Science, Information Technology, or related field.
Fresh Graduate or No experience is accepted
:
-
Fluent in English and Malay
:
- Strong knowledge of network hardware, software, and troubleshooting techniques.
- Excellent communication skills and customeroriented approach.
- Ability to work effectively in a fastpaced environment and prioritize tasks efficiently.
What we offer:
- Medical benefits
- Experience in IT Support
- Experience in Customer Service
- Opportunities for career growth and development
- Dynamic and collaborative work environment
Job Types:
Full-time, Contract
Contract length: 12 months
Salary:
RM2, RM2,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Commission pay
- Overtime pay
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Do you have your own transportation?
Education:
- Diploma/Advanced Diploma (preferred)
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