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F&b Supervisor

3 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia Sunway Velocity Hotel Kuala Lumpur Full time
Responsibilities

  • To oversee F&B daytoday operations and to deliver a high level of service to guests
  • To ensure customer satisfaction through promoting excellent service (respond to customer complaints tactfully and professionally)
  • Responsible of daily meal reservations in F&B outlet and event order for banquet hall
  • To monitor and ensure the quality of food, guest services, hygiene, cleanliness and tidiness to exceed customer satisfaction
  • Responsible for the standards of cleanliness and hygiene in all F&B outlet and banquet hall related areas.
  • To present menus, make recommendations and to push or upsell F&B outlet sales.
  • To provide training and guidance to service staff on the presentation and display of food and beverages.
  • To perform any additional tasks as delegated by management or guests to ensure our guests satisfaction

Requirements:

  • High school, certificate or diploma in related area
  • Preferably from hotel environment with handson experience in similar position.
  • Able to communicate effectively
  • Malaysian citizen

Benefits:

  • 5 days week work
  • Inpatient Coverage
  • Outpatient Medical Coverage including Dependents
  • Term Life Insurance Coverage
  • Dental Allowance
  • Meal provided
  • Uniform Provided
  • Additional Leave
  • Performance Incentive

Salary:
RM2, RM3,000.00 per month

Schedule:

  • Day shift

Experience:

  • F&B Management: 2 years (required)

License/Certification:

  • Food Handling (preferred)