Content Moderator

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Helius Technologies Sdn. Bhd. Full time

Responsibilities:

  • Review usergenerated content on digital platforms, including social media, websites, and forums, to ensure compliance with content guidelines and policies.
  • Classify and categorize content based on predefined criteria, such as appropriateness, legality, and relevance.
  • Take action on content that violates platform policies, including content removal, issuing warnings, and escalating serious violations as necessary.
  • Provide user support by addressing inquiries, resolving issues, and educating users on content moderation policies.
  • Generate reports on content moderation activities, including trends, metrics, and insights to improve moderation processes.
  • Collaborate with internal teams, such as legal, compliance, and technical support, to address contentrelated challenges and optimize moderation strategies.

Qualifications:

  • Bachelor's degree in a relevant field or equivalent practical experience.
  • No experience needed
  • Strong in detailoriented
  • Excellent communication skills in Japanese and English
  • Has JLPT N3 or above
  • Ability to work independently, prioritize tasks, and manage multiple projects in a fastpaced environment.

Job Type:
Contract

Contract length: 12 months

Salary:
RM6, RM7,500.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay

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