Assistant Clerk, Customer Relation Management

2 weeks ago


Klang, Selangor, Malaysia Duopharma (M) Sdn Bhd Full time
To ensure all orders taken are accurately keyed in, checked and pick list list released on the same day.

  • To ensure all customers enquiries and complaint are handled promptly and feedback resolutions are channeled back to customers.
  • To ensure relevant documents are filed accordingly and actively participate in audits or any investigation by both state and federal enforcement pharmacy.
  • To process Goods Received Note (GRN) and issue credit note to customers on a monthly basis within agreed time frame.
  • To coordinate with all the departments and external parties to ensure that all supply chain activities between departments are running smoothly and efficiently.
  • Involved in stock take every quarterly and help the team when needed.
  • Knowledge in SAP System and Gov portal.
  • Know how to use Microsoft Office and Google.

Salary:
From RM1,500.00 per month

Benefits:

  • Cell phone reimbursement
  • Dental insurance
  • Free parking
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Parental leave
  • Vision insurance

Supplemental pay types:

  • Attendance bonus
  • Overtime pay
  • Yearly bonus

Education:

  • STM/STPM (preferred)

Language:

  • Bahasa Melayu (preferred)
  • English (preferred)


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