Customer Service Supervisor

Providing professional customer services for airport check-in, arrival (including baggage-related matters), and departure (including overall responsibility for departure punctuality), as well as managing flights, handling passengers, and monitoring the collection of excess baggage and ticket sales. Maintain high situational awareness and work closely with...

What will you do?- No Sales, but out-bond call required due to follow-ups. Adhoc assignments or tasks assigned by Supervisor.Requirements:- Must have experience in Customer Service:Must be willing to work in the office Must be able to be working on shift NO OVERNIGHT SHIFT: Possess a Diploma /Degree / SPM (must have experience) Must be able to read & write...

Service Supervisor (F&B)Firm Friends Sdn Bhd.George Town, PenangOperation (Hospitality & Tourism)Full timeAbout us:Folia is a new concept cafe & restaurant coming to the outskirts of Penang Georgetown in 2024. Our aim is to be the best quality farm-to-table venue in the greater Penang area, with a focus on creative cuisine, local botanicals, healthy food and...

Service Supervisor (F&B)Firm Friends Sdn Bhd.George Town, PenangOperation (Hospitality & Tourism)Full timeAbout us:Folia is a new concept cafe & restaurant coming to the outskirts of Penang Georgetown in 2024. Our aim is to be the best quality farm-to-table venue in the greater Penang area, with a focus on creative cuisine, local botanicals, healthy food and...

#Preferable mandarin speaker, Sabahan and Sarawakian are welcomeCustomer Service Smile and greet slot players and customers. Provide friendly, courteous and efficient service to the slot prayers and customers. Ensure and alert of the comfort and safety of the slot players and customers. Assist in the bar counter during the absence of tea lady. Buy food for...

Role:Customer Service AnalystTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Quality assurance Mandarin english Must be fluent in speaking both Mandarin and English mandarin + english speaker Quality Assurance SupervisoraLanguage:Mandarin and...

Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service- products Inbound & Outbound CallsLiaise with Business Unit on status of service request 2. Filter calls that do not need engineer on site and perform FCR 3. Dispatch...

Take call and provide accurate answer to customer queries. Delivery excellent customer support & services and offering patient assistance at all times. Deliver customers support & services effectively through active communications. Meet and exceed all key performance indicators set by the company and the client. Maintain positive, empathetic, and...

Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.WnJ Services Sdn Bhd was born out of...

Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs Maintain good communication and cooperation with relevant departments To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA.Salary: Up to...

Job description Responsibility: The CSS represents the client and is the face of the brand to the outside world. Quality and a Passion for Excellence: We always want to shoot for the best possible result. The CSS is expected to project a professional company image through various communication channels.Overview of CSS Role: CSS represents the brand, the...

The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers.You are expected to be a team player, capable of representing information on behalf of our clients.Education background:...

POSITION:TELESALE OUTBOUND CALL CUSTOMER SERVICESWork Location : Komtar, PenangWorking Days : 5 days per weekWorking Hours: Mon - Fri /9am - 6.00pmSaturday :9am - 2pm (5hours)(Immunity to skip working if achieved weekly target)Working time during Training- Mon Fri / 8.30am 5.30pmIntake : ImmediatelyRange Salary : RM1,700 - RM 2,200Requirement: Minimum SPM...

Job Description: Support customers to place online orders with the client. Provide timely support to customers through available communication channels (inbound & outbound phone calls). Processing payments and confidential client information in a manner that is precise and safeguards the customer's personal and financial payment data at all times....

EKG Group is one of the world's largest face-to-face advertising & marketing companies; specialising predominantly in creating brand awareness and providing cost-effective solutions for a portfolio of clients from a different range of industries. Starting in 2001, we have expanded massively due to the demands from our clients to increase their customer base...

Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service BPO Call center International BPO BPO/ITES Customer Service Agent Mandarin or Cantonese Voice Support Job Title: Customer Service Representative (Mandarin...

Utility GLC CompanyStart date: 12 April 2024.We will only consider fresh grads with a minimum Diploma MQA that is able to start work on the 12th of April 2024.Salary: RM 2300 (Renewable 1 year contract)Work pattern is from Monday - Sunday.Working hours: (8am - 5pm) and (10am - 7pm) NO NIGHT SHIFTSWe are a single point of contact to respond to customer...

Role:Any OtherTimings:Shifting Schedule (Permanent)Industry:Telecom / ISPProcess:VoiceFunctional Area:Any OtherKey Skills: Customer Service Start Date : 21st Aug 2023Job HighlightsWorking Abroad in a Multi-Cultural & International CompanyYoung, energetic, and supportive teamAttractive Salary and IncentivesCompany: Teleperformance MalaysiaTP Code:...

Work experience: Minimum of 6 months work experience in customer support in any industry. Fresh graduates are welcome with degrees in the following disciplines: English withCommunication, English for Professionals, Mass Communication, or any related field Call centre experience is not a 'must' but would be a distinct advantageRequired Interpersonal Skills:...

The Customer Service Representative is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.Responsibilities: Manage client inquiries,...