Customer Service Representative

1 week ago


Subang Jaya, Selangor, Malaysia ManpowerGroup Full time

Customer Service Representative

Education level :
SPM & above


Experience :
at least 4 years' experience in Customer Service


Languages:
Chinese and able to speak at least 2 ~ 3 Chinese dialects

JOB DESCRIPTION

  • Experience : At least 4 years of customer service experience
  • Qualification : SPM and above
  • Check stocks & issuing D/O (Ensure VX process is done) & master the system to improve service level.
  • Key in all back orders and update to customers from time to time
  • Preparing customer order forms
  • Ordering stock (Adhoc) for customers from GAM stock or global stock
  • Handling enquiries & prepare quotations on timely manners
  • Follow up quotations and feedback to Sales team
  • Satisfy customers enquiry & handling any problems/ complains
  • Working as a team among other CS members and close communication within inter dept

Salary:
RM2, RM4,500.00 per month

Education:

  • STM/STPM (preferred)

Experience:

Customer Service: 3 years (preferred)

Language:

  • Mandarin (preferred)
  • Chinese (required)
  • Cantonese (preferred)


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