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Customer service representative
1 month ago
Position:
Customer Service Representative*Tenure: Permanent
Location: Bandar Sri Damansara, Kuala Lumpur*Working Hour: 9 AM-6 PM
Salary: RM RM 3500*Responsibilities
:
Update account maintenance and assist to ensure of the subscription benefit customer care. Assist to get feedback on the Customer Satisfaction Score Tracking To ensure customer aware of the subscription renewal period timeline Follow up with customer subscription renewal status Support customer enquire or concerns directly to ensure the matter being address Support as representative person to vendor on our forecast update Update CRM Assets Management Assist to update the monthly and quarterly report to respective person and management Perform any adhoc assignments as required by the ManagementJob Requirement
: Good interpersonal skills, confident and multitasking. Proficient in both written and spoken in English will be added advantage. Proficiency in Microsoft Office (Words, Excel, Power Point).Job Type**:
PermanentPay:
RM2, RM3,500.00 per monthSchedule:
- Monday to FridaySupplemental pay types:
- Overtime pay
-
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