Executive - Personal Financial Services

1 week ago


Kuching, Sarawak, Malaysia Hong Leong Bank Full time
If you are looking to excel and make a difference, take a closer look at us

Key Responsibilities and Accountabilities

Functional _(job responsibilities)_

  • Sales & Revenue_
  • Aggressively source and book new loans for the bank;
  • Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, roadshows and any other sales activities to achieve sales targets;
  • Complete action of all leads assigned via LMS and strive to deliver high conversion rate of these leads to sales;
  • Customer Relationship & Marketing_
  • Develop and maintain strong relationship with current and new customer;
  • Attend road shows and/or any branch/offsite activities when required;
  • To actively promote Unsecured Personal Loan products;
  • Cross selling other banking products as and when opportunity arises to increase customers' stickiness with HLB;
  • Compliance & Regulatory_
  • Exhibit high professionalism and competency when selling;
  • Ensure bank's interest is protected at all times;
  • Comply with bank's relevant internal policies, SOPs, sales compliance and statutory requirement in relation FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance;
  • To maintain and uphold service standards set by the Bank at all times.
Managerial _(team/group responsibilities)_

  • To collaborate with peers and colleagues in creating a positive customer experience;
  • To contribute to an achievement oriented working environment.
Organizational _(organizational responsibilities)_

  • Represent HLB in relationship building with the community;
  • Continuous effort to improve business in support of building brand awareness and improving customer experience.
Jobholder Requirements

  • Malaysian Citizen
Education/Qualification

  • Diploma, Higher Diploma or Bachelor's degree in Business, Finance or related field is preferred
Experience

  • Min 3 years in sales experience;
  • Experience in banking products, process and policies.
  • About Hong Leong Bank_
  • We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a DigitalattheCore ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._


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