Customer Service Mandarin Speaker @ Cyberjaya @ Up
1 week ago
- Identify customer needs and support customers in the use of specific features.
- Monitor customer complaints on social media and escalate to client stakeholders.
- To coordinate and resolve customer enquiries via the support of internal and external
- Inform customers about new features and functionalities, when required.
- Follow up with customers to ensure their issues are resolved and uplift customer
Requirements:
Monday - Friday
9am - 6pm
Location Cyberjaya
Mandarin speaker
Job Types:
Full-time, Permanent, Fresh graduate
Pay:
From RM3,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
Education:
- STM/STPM (preferred)
Experience:
- Customer service: 1 year (preferred)
Language:
- Mandarin (preferred)
- English (preferred)
- Bahasa (preferred)
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