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Credit Consumer Collections
1 week ago
If you are looking to excel and make a difference, take a closer look at us...
Credit Consumer Collections (Contract Flexi Hours)
Your role will be to perform reminder calls to Credit Consumers as an initiative for credit recovery and advice on repayment options.
Role Descriptions:
- To perform calls to existing Credit consumers.
- To meet the daily productivity and call quality requirements.
- To ensure strict adherence to all policies, procedures, BNM guidelines, compliance, information security.
Requirements:
- Malaysian citizen;
- Applicants must meet the required minimum age of 18 years old.
- Fluent in English, Malay, Mandarin or any other language/dialects.
- Excellent verbal communication, negotiation and people skills.
- Able to commit to a minimum of 4 hours a week.
- Able to attend training sessions conducted at Hong Leong Bank, PJ City Office.
- Must own a stable Wi-Fi connection and a conducive workspace at home.
- Previous work experience in customer service, sales, collections or related fields will be an added advantage.
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage.
Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers.
Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
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