Policy Enforcement Specialist
2 weeks ago
Provide policy guidance and support to content moderation and quality teams within a specific market and product line, including policy assessments in local languages and with market knowledge.
- Support regular and ad hoc processes to improve content policy understanding
- Maintain complete and up to date policy documentation for a specific market and product line, facilitating timely and accurate updates
- Provide accurate and consistent in language proofreading support for policy documentation
- Review planned policy updates and collate feedback to improve proposals.
- Coordinate, track, and report on the effective distribution of policy changes amongst content moderation teams, ensuring the delivery of updates to all Moderation and QA Teams.
- Collaborate with global Policy Training Development and training teams to provide vetted cases for use in instructional materials
- Recommend and substantiate process improvements which will facilitate more effective policy enforcement, communication, and deployment across in house and outsourced content moderation efforts
- Contribute to or develop analysis regarding policy related content moderation challenges and take follow through actions to address them
- Support the Policy teams' understanding of enforcement challenges, qualify & consolidate feedback and recommendations based on end user experience.
Byte Precision Sdn. Bhd. is newly setup entity as a hub to operate content analysis in Malaysia. The business officially operates since October 2019. The Business's principal activity is to develop software for interactive digital media with other information service activities.
Bachelor's or Equivalent
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