Current jobs related to Agent-at Your Service - Kuala Lumpur, Kuala Lumpur - Marriott International, Inc

  • At Your Service Agent

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Kuala Lumpur Chinatown, No 2, Jalan Balai Polis, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and...

  • Reservations Agent

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hilton Garden Inn Kuala Lumpur Jalan Tuanku Abdul Rahman North Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for...

  • Guest Service Agent

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia DoubleTree by Hilton Hotel Kuala Lumpur Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Performance Lead, Partner Service

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full time

    Job Description**Key Responsibilities:****Serve as the primary point of contact** between Time's Group and our Business Process Outsourcing (BPO) partners in the Asia Pacific region, ensuring seamless communication and collaboration.**Ensure BPO partners are well-informed** about all new process updates, features, and information released by our Central...

  • Field Service Engineer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Wohn-Service-Team Full time

    Job SummaryWe are seeking a skilled Field Service Engineer to join our team at Wohn-Service-Team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our customers in Malaysia. Your primary focus will be on ensuring the continuous function of AEG PS products and systems, while also providing...

  • Customer Service Operations Manager

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hopper Full time

    Customer Advocacy at HopperHopper's Customer Service teams strive to automate processes to empower customers to help themselves, providing a seamless experience for both users and agents. As a key member of our team, the B2B CS Operations Manager will play a vital role in driving customer satisfaction and reducing Hopper's cost to serve customers.The...

  • Customer Service Operations Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hopper Full time

    About the RoleHopper is seeking a highly skilled Customer Service Operations Manager to join our team. As a key member of our B2B CS Operations team, you will play a critical role in driving customer happiness and reducing our cost to serve customers.You will be responsible for providing guidance and oversight to a third-party call center, ensuring that our...

  • Customer Service Team Lead

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

    Customer Service Supervisor Job DescriptionAt Shopee, we're looking for a seasoned Customer Service Supervisor to lead our ShopeePay customer service team. As a key member of our operations team, you'll be responsible for driving exceptional customer experiences, mentoring a team of customer service agents, and collaborating with other departments to address...

  • Customer Service Team Lead

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Team Lead to join our ShopeePay customer service team. As a key member of our team, you will be responsible for leading, mentoring, and motivating a team of customer service agents to achieve performance targets and deliver exceptional customer experiences.Key ResponsibilitiesTeam...

  • Tax Advisory and Transfer Pricing

    4 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Careers at Thannees Tax Consulting Services Full time

    Thannees Tax Consulting Services Sdn Bhd (TTCS) is recruiting experienced tax consultants. We are a unique tax consulting firm that provides you an opportunity to expand your horizon, focusing on issues that others have difficulty resolving. We have an established practice dealing across the full spectrum of transfer pricing assignments. Our Managing...

  • Customer service executive, arena branch 1

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Full time

    Responsibilities Face-to-face customer service to Life and General insurance policyholders Premium collections, reconciliation and banking Decentralization of policy servicing (financial & non-financial policy changes and reinstatement). Attending to enquiries and appeals from Life agents on operational issues Execution of operational transformation...

  • Technology Consultant for the Office 365 Platform

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia The Little Gym of Gaithersburg at Downtown Crown Full time

    Unlock Your Potential in a Dynamic Digital WorkplaceAbout the RoleWe are seeking a highly skilled Technology Consultant to join our team at The Little Gym of Gaithersburg at Downtown Crown. As a Technology Consultant, you will play a critical role in supporting our digital transformation and ensuring the smooth operation of our Office 365 platform.Key...

  • Customer Service Operations Manager

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hopper Full time

    About the RoleWe are seeking a highly skilled Customer Service Operations Manager to join our team at Hopper. As a key member of our B2B CS Operations team, you will play a critical role in driving customer happiness and reducing our cost to serve customers.Key ResponsibilitiesProvide guidance and oversight to a third-party call center to ensure seamless...

  • Associate, Fund Services Specialist

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TMF Group Full time

    About TMF GroupTMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical...

  • Associate, Fund Services

    4 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TMF Group Full time

    We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website. About TMF Group TMF Group is a leading global provider of...

  • Accounts Receivable

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre SB Full time

    We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

  • Intern, Credit Risk Management

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre SB Full time

    We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

  • Sales Development Representative

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia United Parcel Service Of America Full time

    Unlock your potential at a leading Fortune Global 500 organization. Imagine a workplace where innovation thrives, and talented teams empower you to grow every day. We're seeking individuals with a unique blend of skills and passion to drive UPS forward.Job Overview:This role involves conducting sales calls and routine check-ins with existing and potential...

  • Fund Services Associate

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TMF Group Full time

    {"title": "Fund Services Associate", "content": "About the RoleTMF Group is a leading global provider of high-value business services to clients operating and investing globally. We are seeking a Fund Services Associate to join our team in Malaysia.Key Responsibilities:Maintain relationships with daily client contacts.Handle day-to-day fund services...

  • Purchase-to-Pay (Intern)

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre SB Full time

    We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

Agent-at Your Service

4 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

Número de Empleo

Categoría de Empleo Rooms & Guest Services Operations

Ubicación The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VER EN MAPA

Horario Full-Time



¿Ubicación remota? N



¿Reubicación? N

Tipo de Posición Non-Management

Descripción del Trabajo
Operar la central telefónica para atender las llamadas.

Procesar los pedidos de los huéspedes para servicio de llamadas de despertador, identificación de llamadas y otras solicitudes relacionadas con realizar o recibir llamadas.

Informar a los huéspedes cualquier mensaje (p. ej. correo de voz, correo electrónico, faxes) que hayan recibido y enviárselos a la habitación si lo solicitan. Atender, registrar y procesar todas las llamadas, las solicitudes, las preguntas o las inquietudes de los huéspedes. Recibir, registrar y transmitir los mensajes de forma exacta, completa y legible. Registrar en la computadora todas las solicitudes o problemas de los huéspedes, contactar a la persona o al departamento apropiados (p. ej. Botones, Departamento de Limpieza), y realizar un seguimiento del huésped a fin de asegurar que su solicitud se haya solucionado satisfactoriamente.

Brindar información a los huéspedes acerca de las características de las habitaciones, las comodidades del hotel y las áreas locales de interés.

Brindar asistencia a los huéspedes para el acceso a Internet. Informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras.


Cumplir con todas las políticas y los procedimientos de la compañía, asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales, mantener la confidencialidad de la información patentada y proteger los bienes de la compañía.

Recibir y reconocer a todos los huéspedes de acuerdo con los estándares de la compañía, anticiparse a sus necesidades de servicio y atenderlas, asistir a las personas con discapacidades y agradecer a los huéspedes con aprecio genuino.

Hablar con los demás utilizando un lenguaje claro y profesional y atender los teléfonos utilizando el protocolo adecuado. Cultivar y mantener relaciones laborales positivas con los demás y apoyar al equipo para alcanzar los objetivos comunes. Acatar las expectativas y los estándares de garantía de la calidad.

Leer y verificar visualmente la información en una variedad de formatos; estar de pie, tomar asiento o caminar durante un período prolongado de tiempo o durante toda la jornada de trabajo.

Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 10 libras o menos. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.

  • Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables._
St.

Regis Hotels & Resorts, combinando el glamour atemporal con un espíritu de vanguardia, se compromete a brindar experiências exquisitas en más de 50 hoteles y resorts de lujo en las mejores ubicaciones de todo el mundo.

Comenzando con el debut del hotel St.

Regis en Nueva York con John Jacob Astor IV a principios del siglo XX, la marca sigue comprometida con un nível de servicio incondicional que se adelante a las necesidades de los huéspedes, ofrecido a la perfección por un equipo de amables anfitriones que combinan la sofisticación clásica con la sensibilidad moderna, así como el servicio de mayordomo exclusivo.

Te invitamos a consultar las oportunidades de empleo en St. Regis. Al unirte a St. Regis, te unes a una cartera de marcas con Marriott International.


Estarás donde puedes llevar a cabo tu mejor trabajo,
comenzarás a cumplir tu propósito,
formarás parte de un increíble equipo mundial y
te convertirás en tu mejor versión.