Field Operations Manager

2 weeks ago


Shah Alam, Selangor, Malaysia TASA SOLUTIONS SDN BHD Full time

KEY RESPONSIBILITIES

1. Principle Responsibilities

  • Visit and discuss with Dealer Principal and outlet management team on outlets performance, marketing strategy, manpower issues, compliances issues, operational issues.
  • To chair the regional meeting attended by Dealer Principal MCSOs, Regional Technical Consultant and Regional Parts Distribution Centre to discuss on operational issues.
  • To follow through customer complain with outlets to ensure it is being resolved.
  • Follow up with MCSO on outlet daily performance.
  • Mobile Service implementation to outlets by outlets.
  • To discuss or meeting with union representative on matters affecting union member especially on manpower issues and disciplinary issues.

2. Additional Responsibilities

  • Lead the 5 focus Product tracking project assigned by management.
  • Provide analysis results to other department or division.

EDUCATION/QUAIFICATIONS

  • Bachelor in Automotive or any related field.
  • At least 8 years of experience in automotive customer service area with 23 years in managerial level.
  • Good command of spoken and written English and Bahasa Malaysia.
  • Proficient in Microsoft Office
  • Word, Excel, PowerPoint, Outlook.
  • Good communication skill with all level staff and Dealer Principal.

Job Type:
Contract

Contract length: 12 months

Salary:
RM10,000.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Early shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Shah Alam: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Do you have any experience working in an Automotive Industry?

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