Customer Service Executive
2 weeks ago
Job Responsibilities include but are not limited to the following:
- To be responsible for smooth operations for our Mobility business unit
- To maintain complete and readily accessible files and records necessary for effective operations and future reference
- To interpret policies and procedures for the colleagues. Work diligently to achieve goals, plan and budget established for his/her department in cooperation with the Management
- To recommend improvements in operations in services, increasing revenue or reducing cost
- To handle and behave in a way that is exemplary to the colleagues in keeping with the standards and reflects well on the Company
- To conduct shift briefing to ensure that all colleagues are kept up to date of the latest information
- To ensure that the Management is kept fully informed of any situation, problems or difficulties where their assistance might be needed
- To ensure punctuality and proper manner of duties
- To ensure that additional responsibilities that may be implemented from time to time are properly executed
Job Requirements:
- SPM or equivalent, fresh graduates are welcomed
- Able to work under 24/7 rotational shift with additional shift allowance
- Additional monthly allowance and performance bonus up to RM2,000
- Able to communicate well in English
- Excellent problemsolving skills
- Previous work experience in the Customer Service field is an added advantage
Job Types:
Full-time, Permanent
Salary:
RM2, RM3,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Application Question(s):
- Are you willing to work overnight shifts?
Education:
- STM/STPM (preferred)
-
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