Bank - Customer Service / Contact Centre (Immediate

Req ID: 6283- Job Description: To ensure that Contact Centre system (telephony, backend system, and other related systems) is properly managed and maintained in order to achieve high productivity, efficiency and effectiveness of Contact Centre as the key contact point for the bank's customers. To ensure that the Business Continuity Plan (BCP) is executed...

Job Highlights: Close to LRT/MRT station Start ASAPResponsibilities: To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turnaroundtime. To provide first call resolution in an effective and timely manner. To handle customer inquiries in an efficient, courteous and professional...

To handle incoming customer calls that flow into the Contact Centre pertaining to service inquiries, requests, or complaints Identify and handle customer inquiries completely, accurately and resolve customer complaints and problems Execute customer service and sales skills where appropriate to optimize the opportunity of each customer contact Schedule,...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Executive, Virtual Banking Create your future with AffinYou too can make a difference. Join us at AFFIN, where the open minds meet and be inspired by a sharedmitment to great work. Here, you don't just stay at the forefront of the industry - you can make a difference too. JOB PURPOSE To handle customer interaction from various channels pertaining to product...

Executive, Virtual Banking Create your future with AffinYou too can make a difference. Join us at AFFIN, where the open minds meet and be inspired by a sharedmitment to great work. Here, you don't just stay at the forefront of the industry - you can make a difference too. JOB PURPOSE To handle customer interaction from various channels pertaining to product...

Executive, Virtual Banking Create your future with AffinYou too can make a difference. Join us at AFFIN, where the open minds meet and be inspired by a sharedmitment to great work. Here, you don't just stay at the forefront of the industry - you can make a difference too. JOB PURPOSE To handle customer interaction from various channels pertaining to product...

To handle incoming calls from customers and assist them with their inquiries on products and services. Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives. Maintain the accuracy of all data and verify the same for all customer services. Build sustainable relationships and engage customers by taking...

Manager - Group Operations (Contact Centre - Project & Process Improvement)If you are looking to excel and make a difference, take a closer look at us...Job Responsibilities Lead multiple projects with a focus on data management & business intelligence capability building Develop business cases for new initiatives and track the benefits of the...

Manager - Business & Corporate Banking (CMB Centre)If you are looking to excel and make a difference, take a closer look at us...Functional (job responsibilities) To establish closer rapport with existing business banking clients with the goal of increasing utilization of banking facilities and improving profitability. To plan and strategize on marketing...

Executive, Virtual BankingCreate your future with Affin You too can make a difference.Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry - you can make a difference too.JOB PURPOSETo handle customer interaction from various channels pertaining to product...

To ensure the achievement of inbound customer service targets by managing the performance of staff and processes effectively across all shifts and countriesTo drive sales growth in line with targets, ensuring that processes and employee skills are geared towards the maximising of conversion ratesTo provide leadership to ensure inbound target achievements in...

Priority Banking Service Ambassador InternshipDefine your future at Hong Leong BankJob Responsibility: Welcoming and greet Priority Banking customers in a warm, courteous and professional from Lobby to PB Centre; Maintains quality service by enforcing quality and customer service standards, analyzing and resolving customer service problems; Ensures customers...

Define your future at Hong Leong BankJob Responsibility: Welcoming and greet Priority Banking customers in a warm, courteous and professional from Lobby to PB Centre; Maintains quality service by enforcing quality and customer service standards, analyzing and resolving customer service problems; Ensures customers are attended in a timely manner while taking...

_Singapore Bank in Malaysia looking for Customer Service Executive_ Support Singapore customers Ensures highest standard of service delivery on personalised phone services to our customers. Responsible for answering incoming calls from clients and assisting them with their questions about the bank's products and services. Determine the needs of the...

Hi we are looking for a Contact Centre Banking role in the heart of Kuala Lumpur. Up to RM3000 of Basic Salary (depends on qualification & experience) Shift Allowance High chance to permanent (entitled for increment) Get a chance to gain experience working for an MNC companyLocation:Kuala Lumpur (accessible w public transport) Attending to inbound calls and...

Assalamualaikum & Hi,Cth:- Title : (Khidmat Perunding Pelanggan)- Nama Penuh : Nisa bt Hassan- Umur : - Tarikh boleh hadir ke temuduga : 00:00:24( Pengambilan untuk cawangan Kuala Lumpur )**SYARAT-SYARAT KELAYAKAN**:- Warganegara Malaysia & Penduduk tetap Malaysia- Minima SPM (Jika GAGAL SPM bawa SLIP SPM sebagai bukti ya)Sijil SPM (jika tidak ada sijil SPM...

Job Title:Executive, Contact Centre Quality & SupportReports To:Assistant Manager, Contact Center ManagementRole Purpose: To assist with case investigation, analysis, and data management in order to deliver accuracy and timely response on request/escalated cases and issues related to RT matters SMEs for Call Centre in related fields, to enhanced Contact...

Assalamualaikum,Saya Cik Nisa dari HR departmentCth:1) Title : (Khidmat Perunding Pelanggan Bank)2) Nama Penuh : Nisa bt Hassan3) Umur : 4) Tarikh boleh hadir ke temuduga : 00:00:23- Lokasi bekerja Maybank Etiqa Jalan Melaka Kuala Lumpur- Temuduga akan diadakan di cawangan Kuala Lumpur (Bersebelahan LRT Masjid Jamek)**SYARAT-SYARAT KELAYAKAN**:- Warganegara...

Section Head of Operations, Contact Centre Closing Date : 01/08/2024 Section Head of Operations, Contact Centre ** For registered candidates, please login to apply Life at U MobileWe are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.At U Mobile, we are always on the lookout for great talents and passionate individuals to join our...